Vodafone UFB with My Sky

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wigwam3

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Topic # 152080 15-Sep-2014 14:14

I currently have an ADSL broadband connection with Vodafone and a separate contract with Sky for My Sky. I want to replace the ADSL with UFB but Vodafone tell me that I will need to switch from My Sky to Vodafone TV.
1. Art there any negatives or Gotchas in doing this?
2. I assume that this is because My Sky On Demand interface is not compatible with UFB.
3. I also assume that I will lose what is recorded on the My Sky recorder.
4. Vodafone have verbally told me that I could use VDSL instead of UFB, but the cost is $15 more for some reason, and despite the verbal advice, their website says it is not available at my address.

Thanks in advance.

Lias

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Reply # 1129114 15-Sep-2014 15:23

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1. If your still in contract, you will have to pay sky a early termination fee.
2. I think it's more to do with Vodafone wanting to heavily push "their" product
3. Correct
4. ADSL < VDSL < Cable < Fibre. If you can get Cable or Fibre, take it over VDSL.

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grant_k

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Reply # 1129140 15-Sep-2014 15:39

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What Vodafone are telling you is rubbish!

There is no need to ditch MySky. You can still order PPV movies and the like via Sky's website, or via their 0800 phone service.

Our MySky hasn't had a phone line connected for more than 4 years now, and it doesn't matter. Just order via website or phone and everything is sweet.

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NikT

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Reply # 1129190 15-Sep-2014 16:18

Lias: 1. If your still in contract, you will have to pay sky a early termination fee.
2. I think it's more to do with Vodafone wanting to heavily push "their" product
3. Correct
4. ADSL < VDSL < Cable < Fibre. If you can get Cable or Fibre, take it over VDSL.

There are no early termination fees when switching from Sky to Vodafone TV - we have an agreement in place with Sky for just this purpose.

You can certainly keep Sky with Sky and take Vodafone fibre broadband, but our reseller agreement with MySky discount is for ADSL and VDSL only, as we offer Vodafone TV with fibre and cable instead. :)

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wigwam3

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Reply # 1129218 15-Sep-2014 16:46

Thank you nikt. So will My Sky continue to operate with UFB as it does now, including ordering movies and Pay per view sports events?

grant_k

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Reply # 1129221 15-Sep-2014 16:53

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wigwam3: Thank you nikt. So will My Sky continue to operate with UFB as it does now, including ordering movies and Pay per view sports events?

No, because UFB uses VoIP to implement its phone service, and MySky's analogue modem is usually not compatible with VoIP. I did find an exception to that, way back when I used WxC VFX with a particular type of ATA. However, as a general rule, MySky's analogue modem doesn't work with VoIP. Same story with St. John Lifelink, some monitored alarms and various other devices with analogue modems.

NikT

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Reply # 1129223 15-Sep-2014 16:54

wigwam3: Thank you nikt. So will My Sky continue to operate with UFB as it does now, including ordering movies and Pay per view sports events?

It will operate as it would with any naked broadband plan - No copper landline, et cetera - so PPV events need to be ordered through Sky by phone or through their web interface.

If you have Vodafone fibre, you will need to set up a standalone account with Sky if you would prefer to have Sky rather than Vodafone TV.

Product Manager @ PB Tech

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wigwam3

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Reply # 1129276 15-Sep-2014 17:44

Thank you. That all makes sense. That does raise another question Grant. If UFB uses VoIP to implement it's phone service, how will my "old" non VoIP phones continue to operate? I have BT jackpoints throughout my house, daisy chained, with various phones attached. According to Chorus they will run copper from the Homehub to integrate these into the network. Is there an inbuilt ATA?

dcole13

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Reply # 1129277 15-Sep-2014 17:49

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wigwam3: Thank you. That all makes sense. That does raise another question Grant. If UFB uses VoIP to implement it's phone service, how will my "old" non VoIP phones continue to operate? I have BT jackpoints throughout my house, daisy chained, with various phones attached. According to Chorus they will run copper from the Homehub to integrate these into the network.

You can connect all of them to the HG659 (Homehub) and they will work normally, apart from certain things like medalarms, house alarms, sky etc.

Home ADSL: School:

grant_k

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Reply # 1129282 15-Sep-2014 18:01

wigwam3: Thank you. That all makes sense. That does raise another question Grant. If UFB uses VoIP to implement it's phone service, how will my "old" non VoIP phones continue to operate? I have BT jackpoints throughout my house, daisy chained, with various phones attached. According to Chorus they will run copper from the Homehub to integrate these into the network. Is there an inbuilt ATA?

Yes, the Homehub includes an ATA, so Chorus will disconnect your old copper landline coming in from the street, and replace it with the cable coming from the Homehub. "Old non VoIP phones" will continue to work just as they do now.