Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


gjm

gjm

810 posts

Ultimate Geek
+1 received by user: 122


#152269 22-Sep-2014 11:17
Send private message

Got an email from Vodafone saying hope you are enjoying your new plan....um what new plan? Gave them a call and after being on hold for 1/2 an hour and finally getting through to someone at vodafone, then getting transferred to someone else, then trying to get transferred to the retention team I got hung up on :/

Can one of you kind Vodafone social media types please PM me so I can get my account sorted. I dont want a new plan that is $20 more expensive, gives me less data (that I use), and more minutes (that I dont). I just want what I used to have.

Help please :)




Do surveys for Beer money (referral link) - Octopus Group 

 

Link for buying beer (not affiliated, just like beer) - Good George


Create new topic
phantomdb
585 posts

Ultimate Geek
+1 received by user: 103

Lifetime subscriber

  #1133551 22-Sep-2014 11:29
Send private message

have you tried loging into the my vodafone customer web portal thingy to hopefully get some info ???




[ SIGNATURE HERE ]




gjm

gjm

810 posts

Ultimate Geek
+1 received by user: 122


  #1133553 22-Sep-2014 11:36
Send private message

yup, portal shows that my account / plan has changed to something different that I definitely didnt ask for.




Do surveys for Beer money (referral link) - Octopus Group 

 

Link for buying beer (not affiliated, just like beer) - Good George


johnr
19282 posts

Uber Geek
+1 received by user: 2526
Inactive user


  #1133559 22-Sep-2014 11:48
Send private message

DM me your Vodafone mobile number please and I can get this looked into

John



gjm

gjm

810 posts

Ultimate Geek
+1 received by user: 122


  #1133563 22-Sep-2014 11:53
Send private message

thanks John, message sent.




Do surveys for Beer money (referral link) - Octopus Group 

 

Link for buying beer (not affiliated, just like beer) - Good George


johnr
19282 posts

Uber Geek
+1 received by user: 2526
Inactive user


#1133579 22-Sep-2014 12:23
Send private message

Your plan is not $20 more expensive have you had an invoice yet? You will be paying the same per month

gjm

gjm

810 posts

Ultimate Geek
+1 received by user: 122


  #1133601 22-Sep-2014 12:55
Send private message

FYI John has help me get this sorted, thanks for your help.




Do surveys for Beer money (referral link) - Octopus Group 

 

Link for buying beer (not affiliated, just like beer) - Good George


 
 
 
 

Shop now for Dyson appliances (affiliate link).
phantomdb
585 posts

Ultimate Geek
+1 received by user: 103

Lifetime subscriber

  #1133899 22-Sep-2014 16:57
Send private message

im interested on how this eventuated just out of interest??




[ SIGNATURE HERE ]


Create new topic








Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.