[WXC/VFX] Minimum 10GB plan if dropping phone with Telstraclear

Forums › One NZ (including Farmside) › [WXC/VFX] Minimum 10GB plan if dropping phone with Telstraclear

gb5757870

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#15255 12-Aug-2007 14:07

This is interesting news. I called Telstraclear today to find out about charges and how it work to port my number to Xnet and it's quite straightforward. The interesting part though is that if I do this, I can't downgrade my 10GB plan. The minimum plan to be on for broadband only is 10GB.

Has anyone else encountered this? Has this always been their policy? Or is just a knee-jerk reaction to an obvious ever-increasing number of people realising they have options?

I think they are shooting themselves in the foot.

As it happens, the 10GB plan suits me now. However if I decide I don't need it in the future, and given the upcoming changes (albeit slow to happen) I'm going to look for another provider for my broadband.

rscole86

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#82090 12-Aug-2007 14:19

This has always been the case.

If you look on the TCL website you will see that they do state any limitations to their plans.

By porting your number to xnet, I assume that you are now using VFX their VOIP service?

Personally I think it is a very good deal to be getting cable internet without having to use them as your phone provider.

sbiddle

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#82091 12-Aug-2007 15:14

The low end plans were created a few years ago and have only been available as part of a package with a phone line. All the other medium to high end plans have always been available without a phoneline and nothing has changed.

gb5757870

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#82108 12-Aug-2007 18:35

I did sign up with Xnet for a phone line a week ago but I first wanted to make sure my wife and were both happy (which are are) with the quality of the phone line before porting our actual number.

Well the odd thing is that the broadband plan I'm on now will continue to cost the same as it would with a phone. I think Telstraclear need to think outside the box a bit more if they want customers to retain customers once ~~unbundling~~ naked DSL comes into effect. Customers will vote with their feet.

I am quite lucky though to be in a position where I can drop the phone line, bless cable.

sbiddle

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#82112 12-Aug-2007 19:04

gb5757870: Well the odd thing is that the broadband plan I'm on now will continue to cost the same as it would with a phone. I think Telstraclear need to think outside the box a bit more if they want customers to retain customers once unbundling comes into effect. Customers will vote with their feet.

I'm not quite sure what you mean by that comment. Unbundling isn't going to make any changes but the introduction of naked ADSL will.

TCL's cable pricing is competitive with the DSL offers in the marketplace and is a far superior product. For $69.95 on TCL you get 10mbps/2mbps with 20GB - on Xtra you get "max speed" down/128kbps upstream and 15GB for the identical price if you don't have direct calling with Telecom.

If you're a Telecom customer you also need to pay $40ish on top of that for a phoneline but since you're on TCL you're effectively got a naked circuit already so it's only costing you $11.25 per month for a phone service so you're already saving yourself around $32 per month.

The reality is that once ULL and naked ADSL occurs we aren't going to get $20 per month broadband. The pricing for an average customer who dumps their PSTN line and switches to a naked circuit will probably be somewhere around the $60 - $90 mark for their internet access depending on plan which makes it almost identical to what you're paying at present.

ninjabear

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#82153 13-Aug-2007 05:45

Hmm There's been alot of new broadband plans and other packages coming out

Xnet seems rather quiet:)

Niel

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#82156 13-Aug-2007 08:12

WxC (XNet, VFX, etc.) is working on package deals. It's only a month ago that nDSL was announced and with no pricing set. Anyway, no one other than new Telecom customers will get Naked Bitstream until December so that Telecom can first "trial" how to unplug the POTS from our lines! (nDSL will be called Naked Bitstream in NZ.) I would expect WxC plans announced around October, maybe earlier (disclaimer: just guessing).

Orcon and a few others are announcing packages at a loss to them. Apparently Orcon has this free phone line deal simply to show the commerce commission how fast the public will take it up so that they can push for much faster unbundling and getting naked.

But I'm now getting way off topic.

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#82180 13-Aug-2007 13:50

ninjabear: Hmm There's been alot of new broadband plans and other packages coming out

Xnet seems rather quiet:)

I agree I'm waiting on something from Xnet...

http://www.orcon.net.nz/freehomeline/ & http://www.vodafone.co.nz/personal/plans-services/ihug/home-broadband.jsp

I currently spend

$35 TCNZ landline
$35 Xnet HSI River +$1 for each extra Gb
$20 VF on account Get70 which I use the 70 free min for afterhours tolls

The VF plan is $9 less for the same ie 1Gb of data and a landline but I also get unlimited NZ landline to landline tolls which means I can change my VF on account to pre paid and save up to $20 there

Can WXC please tell me not to change and why :-o

ninjabear

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#82207 13-Aug-2007 16:28

xlinknz:
ninjabear: Hmm There's been alot of new broadband plans and other packages coming out

Xnet seems rather quiet:)

I agree I'm waiting on something from Xnet...

http://www.orcon.net.nz/freehomeline/& http://www.vodafone.co.nz/personal/plans-services/ihug/home-broadband.jsp

I currently spend

$35 TCNZ landline
$35 Xnet HSI River +$1 for each extra Gb
$20 VF on account Get70 which I use the 70 free min for afterhours tolls

The VF plan is $9 less for the same ie 1Gb of data and a landline but I also get unlimited NZ landline to landline tolls which means I can change my VF on account to pre paid and save up to $20 there

Can WXC please tell me not to change and why :-o

I spend $44 on telecom landline
Xnet broadband at $100
Vodafone You choose account $40 but I usually spend $100 at the end of the month

maverick

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#82214 13-Aug-2007 17:40

Just a few points

1. Both of these plans will lock you in for 12 Months
2. Do these 2 offers have a VOBB / VOIP Solution that can take advantage of Naked DSL when it's available in a few months ?
3. The price for a Naked DSL offering is being looked so more to follow on this from our Sales and Marketing guys
4. I my self particularly like the way my taxes now pays for free line rental...wonder If I can ask the government to cover our costs on this as well

5. These offerings are most probably out there as they don't have a service to run over a Naked DSL product, Naked DSL is of no real use to them, Local Loop is but not Naked DSL.

Now these are my own personal thoughts,
Perhaps if these offerings don't have a VOBB service then perhaps they are bit worried what a VOBB offering with a Naked Bitstream service will look like in the way of pricing and bundling, and to try and stop this they are looking to lock people in for 12 Month contract very quickly whilst still retaining the old POTs line service while they build one......???? hence the short time frame for sign up maybe as perhaps the Naked DSL offerings combined with a established quality VOIP / VOBB product is going to be hard to compete with, if you don't have these services the best way is lock people in quickly to something else.

just my own personal thoughts here btw haven't discussed this internally at all.

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xlinknz

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#82251 13-Aug-2007 20:30

maverick:
4. I my self particularly like the way my taxes now pays for free line rental...wonder If I can ask the government to cover our costs on this as well
just my own personal thoughts here btw haven't discussed this internally at all.

Maverick
As always I appreciate your astute replies

What do u mean your taxes pay for free line rental etc ?

Anyhow yes I noted that these plans are for 12 months but one can exit the plans for a $150 and $200 respectively...

I suspect these plans will raise the eyebrows of your sales and marketing people too. I do agree it does seem that these Telcos want to capture market share asap, I suggest WXC should consider an email to customers informing them to hang tight until your own plans materialise

That said the bottom line to me is cost if I don't really care whether my calls are WOBB/VoIP or a fixed landline I expect my total charges to drop. Also bear in mind that with a VoIP solution I will need to buy at least a PAP2T

maverick

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#82281 14-Aug-2007 05:24

Orcon = Kordia = Government Owned = Tax Funded since they admitted they are running it at a loss

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#82282 14-Aug-2007 07:02

maverick: Orcon = Kordia = Government Owned = Tax Funded since they admitted they are running it at a loss

I will fund WxC if you close down the owners of the companies running at a loss (i.e. the government)

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#82383 14-Aug-2007 18:55

maverick:
5. These offerings are most probably out there as they don't have a service to run over a Naked DSL product, Naked DSL is of no real use to them, Local Loop is but not Naked DSL.

Now these are my own personal thoughts,
Perhaps if these offerings don't have a VOBB service then perhaps they are bit worried what a VOBB offering with a Naked Bitstream service will look like in the way of pricing and bundling, and to try and stop this they are looking to lock people in for 12 Month contract very quickly whilst still retaining the old POTs line service while they build one......???? hence the short time frame for sign up maybe as perhaps the Naked DSL offerings combined with a established quality VOIP / VOBB product is going to be hard to compete with, if you don't have these services the best way is lock people in quickly to something else.

Although Naked DSL is all good, what's to stop the current issues of capacity and congestion etc, not being an issue with N-DSL too? With LLU the ISP can control this end to end, but I guess with N-DSL, you are still restricted to what backhaul Telecom is feed it?

Does WxC have longer term plans to drop their equipment into exchanges too?

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#82389 14-Aug-2007 19:51

Correct me if I'm wrong, but ADSL2+ is being launched only (mid?) next year. It is currently only being rolled out at exchanges before they upgrade the backhaul. No point in spending money on upgrading the backhaul if no one is going to use it, and it keeps the ComCom happy that they are making progress with upgrading the network. I suspect that next year Telecom Wholesale will flick the switch and be everyone's hero for the sudden increase in speed. Yes they are a monopoly, but they also know that if they do not perform then they will loose it.

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sbiddle

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#82394 14-Aug-2007 20:06

This is probably getting a bit off topic guys.. Feel free to start a new thread discussing the Govt subsidising internet for everybody and whether Telecom will try and become the good guys !