Hoping this can be answered by a Vodafone employee.

Currently I have UFB and Vodafone TV in Takapuna, Auckland. I submitted a request to move house about three months ago. We're moving to a brand new subdivision in Riverhead, Auckland; fibre is laid it's all set to go. At the time when you searched for the address to see what services are available it wasn't able to find it.

I had a phone call a couple days after submitting the request to say they couldn't find the address (new roads have been built), then I gave them the lot DP number and they said I'd hear back again soon.

I've heard nothing since which doesn't matter too much as our move date was being pushed back, but now we'll be in there in about two weeks.

Since then the new address has become searchable across the ISPs although I don't know how accurate it is. Vodafone says ADSL only, Spark nothing, Orcon, Snap & BigPipe say UFB is available.

So I just need to know if I can continue service with Vodafone or if I need to make plans to switch provider.