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Elpie

1304 posts

Uber Geek


#154659 3-Nov-2014 19:07
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I'd been arguing with people that said they had called me last week and left messages. I didn't have any messages. There were no message alerts, nothing to say I had even had calls from these people, no new messages when I checked voice mail. Then, this afternoon I missed a call and they left a message. Suddenly, I have messages going back to Wednesday last week. 
One of those calls from last week was time-sensitive. As a result, a pair of sheepskin boots I had bought cannot now be manufactured in time for me. I got my money back today but I had really wanted those boots.

How can messages get stuck like that? I had my phone with me, waiting for that particular call. It never rang, never came up in logs, and the message wasn't there when I checked this morning. 


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johnr
19282 posts

Uber Geek
Inactive user


  #1167930 3-Nov-2014 19:08
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Provide me the example/s via DM and I can take a look

Elpie

1304 posts

Uber Geek


  #1167932 3-Nov-2014 19:13
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Could this happen because of a plan change John? Wednesday last week was bad news for calls not coming through. Coincidentally (?) that's the day I notified my agreement to a plan change following receipt of a letter saying it was going to change anyway. 

 

Another question - how long does it take before the plan changes? I got a txt on Friday saying I would get a txt when it was active. Any idea when that might be? Cheers.

 

 

 
 
 
 


johnr
19282 posts

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  #1167937 3-Nov-2014 19:19
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DM mobile number and I can check it all out tomorrow but a plan change should not impact VM notifications

Elpie

1304 posts

Uber Geek


  #1167945 3-Nov-2014 19:25
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Done - thank you :-) 

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