Dodgy Performance on Vodafone Cable Tonight

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saeran

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#154888 11-Nov-2014 20:39

Hey

I am on Vodafone Cable in Lower Hutt, usually don't have any issues. Tonight I'm having Youtube videos (playing back in 1080p) constantly buffering.

Speedtest's to the Vodafone server in Wellington are fine, however the tests to the CityLink and Spark servers are far far slower than usual, also very slow to Sydney (~2mbps down) which explains my Youtube problem. Anyone else having trouble tonight?

Spark

Vodafone

CityLink

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#1173117 11-Nov-2014 21:05

Me too.
VF cable 50/2 Wellington

VF servers:

Wgtn ping 10, 32/2
Auckland ping 110, 10/2 (normally 12, 50/2)
Sydney ping 132, 8/2 (normally 44, 50/2)

Until the outage on 7 November, I had experienced no speed problems.
Speeds have trended down since then.

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timmmay

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#1173129 11-Nov-2014 21:13

All of those speedtest servers are fine from Snap UFB, I get my line speed. Sydney is only slightly slower. Just to help you rule stuff out.

Yabanize

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#1173156 11-Nov-2014 21:56

Seems fine here in christchurch

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#1173207 11-Nov-2014 22:46

Two hours later - improving but still slower than usual:

VF cable 50/2 Wellington

VF servers:

Wgtn ping 9, 37/2 (normally 8, 50/2)
Auckland ping 19, 40/2 (normally 12, 50/2)
Sydney ping 46, 28/2 (normally 44, 50/2)

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Screeb

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#1173233 11-Nov-2014 23:20

Had the same issue tonight, except that ping to even the Vodafone Wellington server was ~100ms as well.

50/2 cable Wellington.

Seems all fixed now. Of course, nothing relevant was ever on the network status page.

gbwelly

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#1173286 12-Nov-2014 07:41

Was very bad last night in the Hutt. It seems to be just sliding into lacklustre performance, speeds are medeocre at peak times, ie the time I actually use the internet. The most annoying thing is I may as well be on the 50Mb/s plan because most of the time that's a decent margin over what I get. What use to me is 115Mb/s if I can only get it at 11pm on a weeknight?

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sbiddle

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#1173290 12-Nov-2014 07:52

YouTube is served from a Google cache inside the Vodafone network. Speeds to Sydney are irrelevant.

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#1173331 12-Nov-2014 09:35

VF cable, Wellington

Normal services have been resumed.
Normal pings and speeds to VF servers in Wellington, Auckland, & Sydney (The Sydney ping was a "best yet" of 40ms)

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saeran

139 posts

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#1173421 12-Nov-2014 11:20

It did fix itself later in the night, but by later we're talking 11pm, that's not acceptable.

It's still fine, hopefully it was just a one off, will see if there's any major performance hitches tonight.

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#1173847 12-Nov-2014 21:29

Groundhog day - slowing down again ...

VF cable 50/2 Wellington 9:30pm

VF servers:

Wgtn ping 13, 26/2 (normally 8, 50/2)
Auckland ping 74, 16/2 (normally 12, 50/2)
Sydney ping 47, 20/2 (normally 44, 50/2)

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quickymart

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#1175539 14-Nov-2014 02:27

saeran: It did fix itself later in the night, but by later we're talking 11pm, that's not acceptable.

Your connection is "best effort" - nothing is guaranteed.
Having said that, log a fault and give them a chance to look at it.