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kiwis

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#155973 14-Nov-2014 20:33
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u had word exchange fibre for several years no issue, I've moved to Vodafone and i struggle to connect to the internet. sometimes i cant even ping my router.

if i plug in my old world exchange router will it work? what Vodafone settings do i need?

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michaelmurfy
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freitasm
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  #1176105 14-Nov-2014 20:42
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When you say you "can't ping your router" is it over WiFi?





 

 

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kiwis

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  #1176107 14-Nov-2014 20:44
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Ethernet

i get either 50 or 25% loss rate (time out)

sbiddle
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  #1176184 15-Nov-2014 07:53
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Without knowing a lot more about your setup any further diagnosis is impossible.



ckc

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  #1176203 15-Nov-2014 09:31
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To answer your question, to try your old router you'll need your subnet, default gateway and primary and secondary DNS servers, which you'll be able to find in your router settings. IP doesn't matter at the moment because from discussion in this forum VF don't offer static IPs on their UFB services right now.

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  #1176344 15-Nov-2014 15:44
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ckc: To answer your question, to try your old router you'll need your subnet, default gateway and primary and secondary DNS servers, which you'll be able to find in your router settings. IP doesn't matter at the moment because from discussion in this forum VF don't offer static IPs on their UFB services right now.


Fibre is either PPPoE or DHCP - it does not use a static IP.

Assuming the OP was in a BOF area before it's unlikely their router does VLAN tagging so isn't going to work on UFB.


ckc

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  #1176374 15-Nov-2014 17:39
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Yeah, you'd think someone else who knew would have tried to answer the question, wouldn't you? :P

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