I was kind of keen on getting UFB installed when a door knocker happened to call - I agreed to have UFB and Vodafone TV installed with the assurance that the Voda TV was much better tech than my existing Sky.
So it was installed on Friday afternoon - guy took about 4.5 hours to do it all. He hadnt been trained in the installation of the Voda TV so I basically had to do all of that for him, he called through and activated the box before he left and the assured me that the TV would start working shortly, it didnt. 4 hours later and multiple calls (read waits) to Vodafone support later I finally got it running.
Here is the worst part - the UI of the voda TV box is horribly laggy and very poorly designed. I am also getting a lot of screen tears and glitchy sound issues. Some of the good features of Sky are also missing like when you press the green button to record a show from an advert.
I have just called Vodafone to organise to have the TV uninstalled and Sky reinstated - sounds as though this is going to be pretty hard work though as nobody really seemed to know what was going on.
In closing - would not recommend Vodafone TV at all!
Trusted
