Jonski: Have you tried calling that number? Pretty sure it goes nowhere.

I tried for more than a month to get it fixed but nobody knows how. Not even by escalating via a friend who works there.

My advice: don't sweat it, it's just another example of a once-fine company losing the plot. It's such a shame. Perhaps one day someone will be kind enough to Vodafone to take it out to the back paddock with a shotgun and euthanise it.

ckc: Are you ready?

...to spend hours looking for information on our website only to find that the email addresses, numbers and any information that might be provided is out of date and doesn't look like it'll ever be updated?

kawaii: Sounds like the search function at work; oh, you can find documents but don't expect to actually click on the found document because it won't actually load.