I recently got Vodafone broadband installed at my home. It has been a real pain to get my online account setup to check my broadband usage. Vodafone customer care has been absolutely incompetent in trying to help (no offense). None of them seem to know what's happening.
I have seen a lot of problems being solved here on geekzone by Vodafone representatives and wonder if someone could help me out here. Thanks.
I was asked to login to my account under the internet section, which I can, but there is no option there to check broadband usage.
When I log into the mobile section I can check my mobile Internet usage but not my home broadband. Logging into customer zone and adding an account requires me to have an account number and password. I have an account number but none of my passwords there work and there is no 'forgot password' link.
Vodafone customer care gave me a password that doesn't work either.
Adding an account to my existing online account needs a pin code which I don't have and neither does Vodafone customer care.
Please help!
Thanks.