Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


3922 posts

Uber Geek
+1 received by user: 824


Topic # 160350 3-Jan-2015 12:44
Send private message

Trying to top up a phone online via credit card and I'm getting the error message:

My Vodafone  >

 

  Oops there’s a problem with this content, please try refreshing your browser.

Happening in both IE and Firefox. Is something up with the site at the moment? Nothing mentioned on the VF forum page either...

Create new topic


3922 posts

Uber Geek
+1 received by user: 824


  Reply # 1207775 3-Jan-2015 18:32
Send private message

I've since topped up via the contact centre, but is no one else getting this error? I was trying to top up via https://www.vodafone.co.nz/myvodafone/topup-or-pay (as per the link on Vodafone's homepage).

21397 posts

Uber Geek
+1 received by user: 4339

Trusted
Subscriber

  Reply # 1207781 3-Jan-2015 19:16
Send private message

I have the most problems with the vodafone prepay services of any site I topup on.

I actually lost one of my sims I only use for data because the 3 times in the month before deactivation I went to top up, it either wouldnt let me login, or just spat out random error messages.




Richard rich.ms



3922 posts

Uber Geek
+1 received by user: 824


  Reply # 1207931 4-Jan-2015 08:27
Send private message

Still no go...johnr did you want to let someone know? I've tried from two different machines and two different browsers (Firefox and IE); this surely can't be my connection, can it?

Click to see full size

3056 posts

Uber Geek
+1 received by user: 1538


  Reply # 1207993 4-Jan-2015 13:11
Send private message

This happened a couple of weeks back, took several days before back online. Frustrating that it has happened again.




Always be yourself, unless you can be Batman, then always be the Batman



169 posts

Master Geek
+1 received by user: 22


  Reply # 1207999 4-Jan-2015 13:17
Send private message

My Partner can't access the "My Vodafone" app to top hers up


19282 posts

Uber Geek
+1 received by user: 2600
Inactive user


  Reply # 1208003 4-Jan-2015 13:27
Send private message

quickymart: Trying to top up a phone online via credit card and I'm getting the error message:

My Vodafone  >
  Oops there’s a problem with this content, please try refreshing your browser.

Happening in both IE and Firefox. Is something up with the site at the moment? Nothing mentioned on the VF forum page either...


You don't need to login to topup a prepay number now you can do this from the main page of the vodafone.co.nz site

19282 posts

Uber Geek
+1 received by user: 2600
Inactive user


  Reply # 1208004 4-Jan-2015 13:27
Send private message

Predated: My Partner can't access the "My Vodafone" app to top hers up



Just tested the app on my prepay test number and it's working for me



3922 posts

Uber Geek
+1 received by user: 824


  Reply # 1208030 4-Jan-2015 15:10
Send private message

johnr:
quickymart: Trying to top up a phone online via credit card and I'm getting the error message:

My Vodafone  >

 

  Oops there’s a problem with this content, please try refreshing your browser.

Happening in both IE and Firefox. Is something up with the site at the moment? Nothing mentioned on the VF forum page either...


You don't need to login to topup a prepay number now you can do this from the main page of the vodafone.co.nz site

That's what I was trying :( every time I clicked on the "Top Up" link on the left it was giving the above error :(

8027 posts

Uber Geek
+1 received by user: 387

Trusted
Subscriber

  Reply # 1208249 5-Jan-2015 01:12
Send private message

johnr:
Predated: My Partner can't access the "My Vodafone" app to top hers up



Just tested the app on my prepay test number and it's working for me


For me neither the mobile app or website auto login (on mobile network) were working from sometime after xmas until yesterday.

Manual login on the website was working, mostly... sometimes it would say ID not setup even though it was.



3922 posts

Uber Geek
+1 received by user: 824


  Reply # 1210254 7-Jan-2015 23:26
Send private message

Just tried again and it's working now.

34 posts

Geek
+1 received by user: 6


  Reply # 1210873 8-Jan-2015 23:51
Send private message

Both the Android app and web have been broken or only partially working for me in the past few weeks.

Create new topic

Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.