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andrewcnz

961 posts

Ultimate Geek


#16036 21-Sep-2007 09:49
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Anyone used the coverage tool on the Vodafone website? I had a go and it did not work. It asked me to contact customer services.  Clicked on the link to provide feedback and the mail came back <coverage.tool@vodafone.com>... User unknown.  Nice one Vodafone.
How about some detailed up to date coverage maps!


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VFNZPaulBrislen
970 posts

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  #87511 21-Sep-2007 10:48

Hi there,

just to let you know, we're upgrading the back-end system that provides the web content (hence some of the weirdness you'll all have seen over the last week or so, naming no names Flossie Innocent) and one of the outcomes will be the coverage maps will be updated far more frequently.

Cheers

Paul




Paul Brislen
Head of Corporate Communications
Vodafone

http://forum.vodafone.co.nz




coffeebaron
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  #87560 21-Sep-2007 14:52
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PaulBrislen:  and one of the outcomes will be the coverage maps will be updated far more frequently.

That's good to hear. I've referred a few of my customers to Telecom for their data cards due to Vodafone's online maps saying there was no 3G; then only to discover later that you did have coverage. This will be of great help. Hope you bring back the "planned coverage" page too.





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sbiddle
30853 posts

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  #87564 21-Sep-2007 15:09
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It would be nice to have a page which lists new sites and a comment about the coverage area and/or deadspots it fixes.



Zimsar10
210 posts

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#87576 21-Sep-2007 17:26
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sbiddle: It would be nice to have a page which lists new sites and a comment about the coverage area and/or deadspots it fixes.


That would be a great idea!

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