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264 posts

Ultimate Geek
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Topic # 16225 30-Sep-2007 12:15
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This:

My YouChoose 60 plan:

60 Anytime minutes: $39.95
600 TXTs to any mobile: $12.95
1 BestMate: $6

Total: $58.90

VERSUS -

Vodafone's TXTer Plan:

Same as above for: $39.95


So I'm paying $20 a month more, for the exact same thing, even though I've been a YouChoose customer for 10 months, and a Vodafone customer for 8 years.

How is this fair?

And before you start spouting "life's not fair, Red" lines, I mean this in a purely business sense.. Vodafone are quite simply screwing over their loyal customers! Can you imagine if Xtra Broadband tied people to 24 month contracts to dated plans? People paying $100/month for 200mb and 20c/mb overage while we all bask in Go Large freedom? Like hell they'd get away with that..

Grr. Needed to vent ><




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BDFL - Memuneh
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Reply # 88706 30-Sep-2007 12:27
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264 posts

Ultimate Geek
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  Reply # 88711 30-Sep-2007 12:55
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Well, herein lies the problem Mauricio. Telecom isn't offering much better, and to be honest, it's not what they're offering - or not, in this case, it's more about how they think it's okay to have two groups of people paying two vastly different sums of money for the same product..

(Also, now that I have an iPhone, what choice do I have.. ;P)




 
 
 
 




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Ultimate Geek
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  Reply # 88714 30-Sep-2007 13:03
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Not to mention I *can't* leave Vodafone without paying an exorbitant termination fee..

Anti-competitive, anyone?




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  Reply # 88715 30-Sep-2007 13:05

Have you looked at resigning in to one of these plans? How far through your contract are you



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Ultimate Geek
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  Reply # 88718 30-Sep-2007 13:10
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10 months, which is a decent amount of time IMO, but I can't re-sign for another two months yet, and even then I'd have to pay ~$150 to do so.. It's rules like these that are doing anything BUT fostering a competitive telecommunications environment..




Nate wants an iphone
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  Reply # 88725 30-Sep-2007 13:53
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The thing is that you entered a contract with Vodafone for x months, they probably provided a handset subsidy and now a better plan has come along you feel that they should upgrade to this new plan free of charge?

I mean - there is an expectation that the telco will provide more favorable rates if you sign into a contract, however in saying that:
  • You signed the contract
  • You accepted the terms and conditions
  • The telco in question did not force you into that contract.
  • Telecom do offer different plans with some competitive pricing (20-10c minute off peak pricing with no fallback after xxx minutes back to the 'anytime rate).
  • There are open term plans offered by both telcos, if you weren't sure of the environment, you could have opted for them to wait and see.
  • Choose plans were also offered with a 12 month term, I took one up and now that its out of term, I can disconnect it at any time if I wanted to.
  • Contracts are there to try and reduce churn. Personally, I don't like them however if you signed up for one - that is your choice.




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  Reply # 88728 30-Sep-2007 13:58
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And I can say, Good luck if their systems just do not fail miserably.a month later if you do happen to make the change.

I have totally given up now and voted with my feet, Flexi mytime is overall going to be cheaper anyway, even with my average "bestmate" usage over the last Month taken into account.

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Reply # 88741 30-Sep-2007 14:33
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cokemaster: The thing is that you entered a contract with Vodafone for x months, they probably provided a handset subsidy and now a better plan has come along you feel that they should upgrade to this new plan free of charge?

I mean - there is an expectation that the telco will provide more favorable rates if you sign into a contract, however in saying that:
  • You signed the contract
  • You accepted the terms and conditions
  • The telco in question did not force you into that contract.
  • Telecom do offer different plans with some competitive pricing (20-10c minute off peak pricing with no fallback after xxx minutes back to the 'anytime rate).
  • There are open term plans offered by both telcos, if you weren't sure of the environment, you could have opted for them to wait and see.
  • Choose plans were also offered with a 12 month term, I took one up and now that its out of term, I can disconnect it at any time if I wanted to.
  • Contracts are there to try and reduce churn. Personally, I don't like them however if you signed up for one - that is your choice.




Well said Cokemaster, you summed it up perfectly, saves me a lot of typing.

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