Do you know what really grinds my gears? Vodafone YouChoose and TEXTer plans prices

Forums › Vodafone New Zealand › Do you know what really grinds my gears? Vodafone YouChoose and TEXTer plans prices

spazz

264 posts

Ultimate Geek
+1 received by user: 2

Topic # 16225 30-Sep-2007 12:15

This:

My YouChoose 60 plan:

60 Anytime minutes: $39.95

600 TXTs to any mobile: $12.95

1 BestMate: $6

Total: $58.90

VERSUS -

Vodafone's TXTer Plan:

Same as above for: $39.95

So I'm paying $20 a month more, for the exact same thing, even though I've been a YouChoose customer for 10 months, and a Vodafone customer for 8 years.

How is this fair?

And before you start spouting "life's not fair, Red" lines, I mean this in a purely business sense.. Vodafone are quite simply screwing over their loyal customers! Can you imagine if Xtra Broadband tied people to 24 month contracts to dated plans? People paying $100/month for 200mb and 20c/mb overage while we all bask in Go Large freedom? Like hell they'd get away with that..

Grr. Needed to vent ><

http://walkingisoverrated.com

freitasm

BDFL - Memuneh
62039 posts

Uber Geek
+1 received by user: 12655

Administrator

Trusted

Geekzone

Lifetime subscriber

Reply # 88706 30-Sep-2007 12:27

So you say Vodafone is screwing you. Are you moving to Telecom New Zealand or simply venting and continue to pay Vodafone?

Backblaze cloud backup (personal and business) | Geekzone broadband switch | Amazon (Geekzone aff) | MightyApe (Geekzone aff) |

My technology disclosure | Business Transformation | Enterprise Content Management | Customer Relationship Management | Sharesies investment fund

spazz

264 posts

Ultimate Geek
+1 received by user: 2

Reply # 88711 30-Sep-2007 12:55

Well, herein lies the problem Mauricio. Telecom isn't offering much better, and to be honest, it's not what they're offering - or not, in this case, it's more about how they think it's okay to have two groups of people paying two vastly different sums of money for the same product..

(Also, now that I have an iPhone, what choice do I have.. ;P)

http://walkingisoverrated.com

spazz

264 posts

Ultimate Geek
+1 received by user: 2

Reply # 88714 30-Sep-2007 13:03

Not to mention I *can't* leave Vodafone without paying an exorbitant termination fee..

Anti-competitive, anyone?

http://walkingisoverrated.com

cranz

675 posts

Ultimate Geek

Trusted

Reply # 88715 30-Sep-2007 13:05

Have you looked at resigning in to one of these plans? How far through your contract are you

spazz

264 posts

Ultimate Geek
+1 received by user: 2

Reply # 88718 30-Sep-2007 13:10

10 months, which is a decent amount of time IMO, but I can't re-sign for another two months yet, and even then I'd have to pay ~$150 to do so.. It's rules like these that are doing anything BUT fostering a competitive telecommunications environment..

http://walkingisoverrated.com

cokemaster

Nate wants an iphone
3906 posts

Uber Geek
+1 received by user: 33

Mod Emeritus

Trusted

Lifetime subscriber

Reply # 88725 30-Sep-2007 13:53

The thing is that you entered a contract with Vodafone for x months, they probably provided a handset subsidy and now a better plan has come along you feel that they should upgrade to this new plan free of charge?

I mean - there is an expectation that the telco will provide more favorable rates if you sign into a contract, however in saying that:

You signed the contract
You accepted the terms and conditions
The telco in question did not force you into that contract.
Telecom do offer different plans with some competitive pricing (20-10c minute off peak pricing with no fallback after xxx minutes back to the 'anytime rate).
There are open term plans offered by both telcos, if you weren't sure of the environment, you could have opted for them to wait and see.
Choose plans were also offered with a 12 month term, I took one up and now that its out of term, I can disconnect it at any time if I wanted to.
Contracts are there to try and reduce churn. Personally, I don't like them however if you signed up for one - that is your choice.

webhosting |New Zealand connections | geekzone IRC chat
Loose lips may sink ships - Be smart - Don't post internal/commercially sensitive or confidential information!

paradoxsm

3000 posts

Uber Geek

Trusted

Reply # 88728 30-Sep-2007 13:58

And I can say, Good luck if their systems just do not fail miserably.a month later if you do happen to make the change.

I have totally given up now and voted with my feet, Flexi mytime is overall going to be cheaper anyway, even with my average "bestmate" usage over the last Month taken into account.

Zimsar10

210 posts

Master Geek
Inactive user

Reply # 88741 30-Sep-2007 14:33

cokemaster: The thing is that you entered a contract with Vodafone for x months, they probably provided a handset subsidy and now a better plan has come along you feel that they should upgrade to this new plan free of charge?

I mean - there is an expectation that the telco will provide more favorable rates if you sign into a contract, however in saying that:
You signed the contract
You accepted the terms and conditions
The telco in question did not force you into that contract.
Telecom do offer different plans with some competitive pricing (20-10c minute off peak pricing with no fallback after xxx minutes back to the 'anytime rate).
There are open term plans offered by both telcos, if you weren't sure of the environment, you could have opted for them to wait and see.
Choose plans were also offered with a 12 month term, I took one up and now that its out of term, I can disconnect it at any time if I wanted to.
Contracts are there to try and reduce churn. Personally, I don't like them however if you signed up for one - that is your choice.

Well said Cokemaster, you summed it up perfectly, saves me a lot of typing.