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Topic # 164261 3-Feb-2015 13:08
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Hi Team,

I'm doing some broadband troubleshooting, and it would be very useful if I could get a response from my HG659 when pinging the external IP from a remote location.  I've had a good poke around the interface (login with vodafone username) and not seen anywhere to enable this.

Can anyone suggest a way to enable this?  My google-fu has let me down.

Cheers
Mike




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  Reply # 1230490 3-Feb-2015 13:11
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No experience with this specific unit, but have you checked ICMP is enabled externally? It's likely a firewall type setting.




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  Reply # 1230504 3-Feb-2015 13:27
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timmmay: No experience with this specific unit, but have you checked ICMP is enabled externally? It's likely a firewall type setting.

There is a tickbox to enable ICMP Flood Protection in the firewall area, but strangely nothing to allow external ICMP responses.

Just found the credentials for the Admin user - more options exposed but not the one I need (unless I am blind).




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  Reply # 1230533 3-Feb-2015 13:43
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Cant remember if they did or didnt reply to pings.
Not sure on a setting.
Put a web server behind it and see. Or open a port.




 


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  Reply # 1230535 3-Feb-2015 13:46
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TimA: Cant remember if they did or didnt reply to pings.
Not sure on a setting.
Put a web server behind it and see. Or open a port.


webserver wouldnt do much, considering the goal is for it to reply to ICMP.




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  Reply # 1294982 1-May-2015 12:29
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On the security page under ACL make sure ICMP is configured for both LAN and WAN and it should work for you.

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