Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


Stix

81 posts

Master Geek


#165952 25-Feb-2015 17:39
Send private message

Hi - anyone else experiencing congestion since about 3.30pm today?
Basically unusable for both domestic and international sites, and voip,2talk Auckland server garbled.

Continue to experience more instances of VF Broadband congestiing and slow!
Have the new Cisco DOCIS cable internet router and 50Mb/2Mb service but access upgrade does not help these recurring network events.

Cheers

Create new topic
johnr
19282 posts

Uber Geek
Inactive user


  #1246586 25-Feb-2015 17:41
Send private message

Where in Christchurch and have you logged a fault ticket via the phone also provide example speed to local server please?

Thanks

Edit: No speedtesting over WiFi on LAN cable into modem



Stix

81 posts

Master Geek


  #1246589 25-Feb-2015 17:45
Send private message

Thanks for response Jonn - Hoon Hay area of Chch -

Cannot tolerate the very long VF CS Queue - so sorry will not no log a ticket.

await a fix I guess to current really poor service...

Generic response, latency and slow network will be in same scenario as current multiple Kapiti Cable issues posts

regards
Peter


johnr
19282 posts

Uber Geek
Inactive user


  #1246591 25-Feb-2015 17:51
Send private message

You are best to log an official fault ticket please via a call in, Note down that ticket number! If you don't want to that is your call

' The squeaky wheel gets more oil '

John



Stix

81 posts

Master Geek


  #1246594 25-Feb-2015 17:56
Send private message

John - yes I would normally but spent toomuch time in VF CS team queues holding and mucking around, if not fixed tomorrow I will log one.

FYI - - Speedtest basiaclly not working, Chch VF site will not respond on speedtest (error message) - a.
Auck VF server 24ms ping with 70 to 90Kbs download that will not complete test.

Am posting on forum via Spark 4G mobile network
Cheers


heapsort
245 posts

Master Geek

Lifetime subscriber

  #1246595 25-Feb-2015 17:56
Send private message

There's a sizeable chunk of west Christchurch with no electricity right now, including my house. Not sure if that has any effect on the areas that have power.

 

 

(Edit: our electricity is back, speedtest is showing the expected speed for our plan, youtube working fine. Just went to Cisco modem ouselves, our speed should switch from 15/2 to 50/2 overnight.)

Stix

81 posts

Master Geek


  #1246606 25-Feb-2015 18:20
Send private message

Thanks for your update, anyway I have service back now, unlikely power outage may impact, but poss I guess, I think VF ex TCL fibre North should avoid that area from my place?

John - FYI my gut feel is these newer Cisco Docis 3 routers are somewhat flakey? The old Motorola surfboard was rock solid, this cisco unit seems to hang sometimes and has slow/delayed initial IP response to servers/sites, start voip calls. i would go back to the old one if I could!
That's my gut feel anyway, or maybe its just the IP backbone?!

shrub
775 posts

Ultimate Geek

ID Verified

  #1246656 25-Feb-2015 19:53
Send private message

Something deffinetly up with bandwidth tonight but ping times are still good



 
 
 

Free kids accounts - trade shares and funds (NZ, US) with Sharesies (affiliate link).
freitasm
BDFL - Memuneh
79263 posts

Uber Geek

Administrator
ID Verified
Trusted
Geekzone
Lifetime subscriber

  #1246659 25-Feb-2015 19:58
Send private message

When testing speeds on cable please use http://www.telstraclear.co.nz/customer-zone/speedtest/

This way you test your line mostly, instead of overseas servers out of Vodafone's control.

You seem to think there's a line problem or something with Vodafone - no indication yet it's an international traffic problem, so if you test using that site you will know a bit better of the true line conditions.

Also the Cisco modems are pretty good - have had one here for years now and no problems. VoIP call initiation may be impacted by your router - was it supplied by Vodafone or you bought yourself (do not confuse the modem and router, which are two separate pieces of equipment on HFC networks).





Please support Geekzone by subscribing, or using one of our referral links: Samsung | AliExpress | Wise | Sharesies | Hatch | GoodSyncBackblaze backup


  #1246661 25-Feb-2015 20:09
Send private message

I know nothing to do with cable but that vodafone test gave me this on vdsl , I am in the Waltham area of chch

Last Result:
Download Speed: 61511 kbps (7688.9 KB/sec transfer rate)
Upload Speed: 9778 kbps (1222.3 KB/sec transfer rate)
25/02/2015 8:06:12 pm




Ding Ding Ding Ding Ding : Ice cream man , Ice cream man


shrub
775 posts

Ultimate Geek

ID Verified

  #1246679 25-Feb-2015 20:40
Send private message

Im on 130/10
Last Result:

Download Speed: 34520 kbps (4315 KB/sec transfer rate)
Upload Speed: 10045 kbps (1255.6 KB/sec transfer rate)
2/25/2015, 8:39:33 PM

shrub
775 posts

Ultimate Geek

ID Verified

  #1246729 25-Feb-2015 22:25
Send private message

Back to normal now

 

Last Result:
Download Speed: 108167 kbps (13520.9 KB/sec transfer rate)
Upload Speed: 9919 kbps (1239.9 KB/sec transfer rate)
2/25/2015, 10:25:06 PM

Stix

81 posts

Master Geek


  #1246780 26-Feb-2015 07:48
Send private message

Thanks to those who have given there replies/info on Chch performance.  The problem lasted about an hour or 2, may have been a localised Ex TCL Cable network cabinet issue in my area (Hoon Hay Road/Lower Cashmere)?? Anyway 2 resets of my VF Cisco Cable Modem and my own router VoIP ATA, all returned to BAU. 

 


Maurico - My error in using "router" to describe the Cisco Docsis cable Modem, just using a generic term in a sloppy way I guess. My configuration, Cable Modem, 100Mb Router and Linksys Voip Adapator having been doing a solid job for around 10 years in varying upgraded formats - so no issues there. My feedback is one of "user gut feel" re the new Cisco Docsis cable modem unit installed late last year, replacing the original Motorola surfboard modem. It seems to me that packet/service/session start requests have an initial very small lag that was not there before. e.g. having to repeating the first words of a 2Talk Voip local call, or double clicking Yahoo mail client in my browser to open it up. slower page request starts??

The whole performance thing may just be general VF network performance degrading - my user experience: My assumption is this is an impact of more/combined VF/TCL/Ihug customer base on the rationalised backbones and servers, inter ISP peering or lack of, international routing quirks and capacity contention, and VF IP backbone performance on the VF HFC Cable network these days? e.g. I was using my brothers VF service in Timaru over VDSL recently and it was "just overall better" than my Chch HFC Cable performance. it appears the VDSL & Chorus wholesale national backbone responds better to Auck VF DNS servers/Links than my Chch cable fully on-net service?!

 

Going by forum posts I like quite a few other long term ex TCL VF cable users, who are experiencing on ongoing worsening of response and general overall performance on what was a great network back in the day – frustrating for loyal customers?! I have looked at moving ISP and to VDSL, but would really like to move to Fibre and another ISP, however our Chch UFB supplier Enable is not pushing out to many suburbs fast enough.  But this may finally be the year to kiss cable and VF off after years of sticking with it?  My 5 cents worth!

 

Cheers

sbiddle
30853 posts

Uber Geek

Retired Mod
Trusted
Biddle Corp
Lifetime subscriber

  #1246787 26-Feb-2015 08:00
Send private message

Stix:
John - FYI my gut feel is these newer Cisco Docis 3 routers are somewhat flakey? The old Motorola surfboard was rock solid, this cisco unit seems to hang sometimes and has slow/delayed initial IP response to servers/sites, start voip calls. i would go back to the old one if I could!
That's my gut feel anyway, or maybe its just the IP backbone?!


It's not a "router" it's a cable modem. It acts purely as a layer 2 bridge so it's not possible for it to have any impact at all on your internet performance.

Stix

81 posts

Master Geek


  #1246790 26-Feb-2015 08:22
Send private message

Yes indeed - "a bridge". Without getting into a technical debate, all I am saying is it just does not work as well as it did when it was a Motorola surfboard "bridge" with a 15Mb/2Mb service. Maybe its like the Auck harbour bridge at peak times?! 
Maybe just timing of a new modem install along with degrading VF Cable network, local cabinet congested, local metro congestion or Chch Northwards IP backbone, or facets of all??   

Net result is combo of degrading performance = grumpy customer = switch of ISP??  frown

yitz
2075 posts

Uber Geek


  #1247117 26-Feb-2015 14:20
Send private message

Well I thought performance could depend on what data channels the cable modem is locked on to, if the channels were somehow unbalanced some channels would be more congested.

Create new topic





News and reviews »

Air New Zealand Starts AI adoption with OpenAI
Posted 24-Jul-2025 16:00


eero Pro 7 Review
Posted 23-Jul-2025 12:07


BeeStation Plus Review
Posted 21-Jul-2025 14:21


eero Unveils New Wi-Fi 7 Products in New Zealand
Posted 21-Jul-2025 00:01


WiZ Introduces HDMI Sync Box and other Light Devices
Posted 20-Jul-2025 17:32


RedShield Enhances DDoS and Bot Attack Protection
Posted 20-Jul-2025 17:26


Seagate Ships 30TB Drives
Posted 17-Jul-2025 11:24


Oclean AirPump A10 Water Flosser Review
Posted 13-Jul-2025 11:05


Samsung Galaxy Z Fold7: Raising the Bar for Smartphones
Posted 10-Jul-2025 02:01


Samsung Galaxy Z Flip7 Brings New Edge-To-Edge FlexWindow
Posted 10-Jul-2025 02:01


Epson Launches New AM-C550Z WorkForce Enterprise printer
Posted 9-Jul-2025 18:22


Samsung Releases Smart Monitor M9
Posted 9-Jul-2025 17:46


Nearly Half of Older Kiwis Still Write their Passwords on Paper
Posted 9-Jul-2025 08:42


D-Link 4G+ Cat6 Wi-Fi 6 DWR-933M Mobile Hotspot Review
Posted 1-Jul-2025 11:34


Oppo A5 Series Launches With New Levels of Durability
Posted 30-Jun-2025 10:15









Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.