Just had a call from "Vodafone Tech Support"...

Forums › One New Zealand (including Vodafone, WxC, Farmside) › Just had a call from "Vodafone Tech Support"...

Dynamic

3866 posts

Uber Geek

ID Verified

Trusted

Lifetime subscriber

#169612 20-Mar-2015 11:01

It was obvious (to us) that it was a scammer.

Apparently my broadband is going to be cut off if I don't follow their steps to resolve the issue.

I didn't have time to string them along, so I told them I had stolen my computer from the neighbours and hadn't been able to break the password yet. They hung up.

“Don't believe anything you read on the net. Except this. Well, including this, I suppose.” Douglas Adams

Referral links to services I use, really like, and may be rewarded if you sign up:
PocketSmith for budgeting and personal finance management. A great Kiwi company.

1 | 2

4123 posts

Uber Geek
Inactive user

#1263907 20-Mar-2015 11:05

Kiwitrc likes that ( I dont have Facebook)

Dynamic

3866 posts

Uber Geek

ID Verified

Trusted

Lifetime subscriber

#1263910 20-Mar-2015 11:09

*chuckle*

The last Microsoft Tech Support call I had, I was able to keep them on the line for just under an hour, advising that my computer was not near the phone, so each step involved them waiting for 3-5 minutes.

My wife (who is a complete technophobe) is now playing the game and is able to keep them on the line for more than 20 minutes. Apparently the only credit card we have was stolen from the neighbours because with 15 children the bank won't give us one. She's awesome. :)

“Don't believe anything you read on the net. Except this. Well, including this, I suppose.” Douglas Adams

Referral links to services I use, really like, and may be rewarded if you sign up:
PocketSmith for budgeting and personal finance management. A great Kiwi company.

xpd

Geek @ Coastguard NZ
13765 posts

Uber Geek

Retired Mod

ID Verified

Trusted

Lifetime subscriber

#1263917 20-Mar-2015 11:17

Love to get two of them ringing at work, and just put them on the line to one another.... wonder if the universe would implode.

Gavin / xpd / FastRaccoon / Geek of Coastguard New Zealand

LinkTree

johnr

19282 posts

Uber Geek
Inactive user

#1263973 20-Mar-2015 11:50

So a scammer called you not Vodafone?

NonprayingMantis

6434 posts

Uber Geek

#1263982 20-Mar-2015 11:57

Dynamic: Apparently my broadband is going to be cut off if I don't follow their steps to resolve the issue.

I didn't have time to string them along, so I told them I had stolen my computer from the neighbours and hadn't been able to break the password yet. They hung up.

I'm guessing you worked out it wasn't really Vodafone because they didn't make you wait 45 minutes before talking to you?

Dynamic

3866 posts

Uber Geek

ID Verified

Trusted

Lifetime subscriber

#1263984 20-Mar-2015 11:58

johnr: So a scammer called you not Vodafone?

Correct Mr R

“Don't believe anything you read on the net. Except this. Well, including this, I suppose.” Douglas Adams

Referral links to services I use, really like, and may be rewarded if you sign up:
PocketSmith for budgeting and personal finance management. A great Kiwi company.

michaeln

238 posts

Master Geek

Trusted

#1264008 20-Mar-2015 13:02

johnr: So a scammer called you not Vodafone?

Currently, the scammers are identifying themselves as from Spark and Vodafone where they used to say they were from Microsoft. The aim seems to be to get bank account details.

Equinox IT

Cloud spending continues to surge globally, but most organisations haven’t made the changes necessary to maximise the value and cost-efficiency benefits of their cloud investments. Download the whitepaper From Overspend to Advantage now.

phantomdb

583 posts

Ultimate Geek

Lifetime subscriber

#1264443 21-Mar-2015 10:48

just to mix things up i have actually had a Vodafone tech ring me about my connection a couple of years ago, so just be careful it may actually be Vodafone.

[ SIGNATURE HERE ]

networkn

Networkn
32349 posts

Uber Geek

ID Verified

Trusted

Lifetime subscriber

#1264520 21-Mar-2015 12:55

HA tomorrow OP will post back from his phone because it WAS Vodafone and the steps they wanted him to follow was to pay his bill!

nakedmolerat

4629 posts

Uber Geek

Trusted

Lifetime subscriber

#1264890 22-Mar-2015 11:39

Just saw on the newspaper that some old guy fell into the scam - apparently from spark. Almost $16000 until the bank stop it.

johnr

19282 posts

Uber Geek
Inactive user

#1264893 22-Mar-2015 11:45

phantomdb: just to mix things up i have actually had a Vodafone tech ring me about my connection a couple of years ago, so just be careful it may actually be Vodafone.

This is different as you would know you have logged a fault ticket and they would use your name

richms

28168 posts

Uber Geek

Trusted

Lifetime subscriber

#1264949 22-Mar-2015 13:11

nakedmolerat: Just saw on the newspaper that some old guy fell into the scam - apparently from spark. Almost $16000 until the bank stop it.

Perhaps when people get old they need to have a gullibility test to be allowed to access online services?

Richard rich.ms

Batman

Mad Scientist
29760 posts

Uber Geek

Trusted

Lifetime subscriber

#1265063 22-Mar-2015 15:12

If they give me free stuff I know it's a scam.

I'm worried when they ask to pay bill because now it sounds more genuine! Luckily all my bills are billed electronically ... Yes I'm afraid of what happens when I grow older

richms

28168 posts

Uber Geek

Trusted

Lifetime subscriber

#1265072 22-Mar-2015 15:19

Last ones I have just told "I'm sorry, I don't conduct business by telephone", and waited for them to re-start the script before repeating it and hanging up.

Posting in the right tab this time. Doh.

Richard rich.ms

phantomdb

583 posts

Ultimate Geek

Lifetime subscriber

#1267864 25-Mar-2015 19:36

johnr:
phantomdb: just to mix things up i have actually had a Vodafone tech ring me about my connection a couple of years ago, so just be careful it may actually be Vodafone.

This is different as you would know you have logged a fault ticket and they would use your name

Never logged a fault in this instance. it was a cold call from vodafone about data on the connection.

[ SIGNATURE HERE ]

1 | 2