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146 posts

Master Geek
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Topic # 17000 7-Nov-2007 20:40
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I cant find a setting.

I want the phone to ring for 45 seconds before VFX voice mail comes on

I cant find the setting in the portal

Can someone point me in the right direction please

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Uber Geek
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  Reply # 94164 7-Nov-2007 21:19
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In the VFX portal: "messaging" then "greetings". You will find an option for number of rings down bottom of this page. You will need to experiment to find your 45sec.




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WorldxChange

  Reply # 94214 8-Nov-2007 05:50
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Number of Rings SettingNumber of Rings SettingNumber of Rings Setting




Yes I am a employee of WxC (My Profile) ... but I do have my own opinions as well Wink

             

https://www.facebook.com/wxccommunications

 
 
 
 




146 posts

Master Geek
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  Reply # 94223 8-Nov-2007 08:02
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I dont find that very intuitive

Expected it to be here

Voice Management - On
Record messages for calls that are not answered within a specified number of rings or for busy calls.


No matter thank for "Thank You" I found it, but I cant change it from 3, if select a higher number it reverts back to 3

Any ideas?

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WorldxChange

  Reply # 94224 8-Nov-2007 08:14
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Hi Tony,

You have changed it Laughing, just took a look and it is now set at 10 Rings




Yes I am a employee of WxC (My Profile) ... but I do have my own opinions as well Wink

             

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Ultimate Geek
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  Reply # 94228 8-Nov-2007 09:19
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It seem also the call answer forward is a bit unaccurate too

I change the settings to 2 rings however i tested it and it forwards the call on the 5th ring..



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WorldxChange

  Reply # 94232 8-Nov-2007 09:36
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There is a topic on this

http://www.geekzone.co.nz/forums.asp?ForumId=65&TopicId=12784

The system intially is a  2 to 1 ratio, we did change it at one stage but the firmware at that time did not give enough options ie number of rings only 6 by memory this was 2 short and we had a number of complaints, so we had to change it back. We are now running some later firmware which gives us more rings up to 20, we will be changing in the near future so it will back to a 1 to 1 ratio.




Yes I am a employee of WxC (My Profile) ... but I do have my own opinions as well Wink

             

https://www.facebook.com/wxccommunications



146 posts

Master Geek
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  Reply # 94234 8-Nov-2007 09:44
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Yup All sweet now

Must have needed that 3rd coffee

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