I've been making calls off-peak after 7pm and I know I have off-peak minutes left because I txt BAL to 777 right before I call just to make sure I do.
This has been happening over the past 2 billing months.
The first time It happend the customer services rep credited me the calls and said he would get someone to look into it. Obviously not because its the second billing month and I'm still getting charged for calls after 7pm even though I have 30 minutes remaining.
I'm semi-sick of having to go through my bill just to make sure Vodafone's new amazing system has got it right.
Am I the only one? Possibly there is more customers like me out there but arnt going over their bill and you may be getting over-charged?
I am on a Talker 60 with Your Time 100 and Txt 600.