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255 posts

Ultimate Geek


# 170910 30-Mar-2015 18:03
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My elderly mother in law who can no longer use a computer wants to cancel her internet connection and go to a landline only.

I rang vodafone and was told that the fact that she is on cable that  is not possible and she will still have to pay for the internet connection even though she can't/doesn't use it.

Any suggestions out there and VOIP is not a option.

Cheers Paul


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  # 1273601 30-Mar-2015 18:05
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Home phone wireless



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Ultimate Geek


  # 1273603 30-Mar-2015 18:07
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Home phone Wireless?

 
 
 
 


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  # 1273604 30-Mar-2015 18:09
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I find it a bit strange that Vodafone still has their pages up selling their home phone service but it's practically impossible to find from the standard menus - which I suspect is (and probably what you've found) Vodafone trying to push packages now rather than individual products/services.

So either as John says, find a landline alternative product from Vodafone, or go with another provider for landline access.




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Ultimate Geek


  # 1273613 30-Mar-2015 18:12
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I rang vodafone and spoke to a sales rep and they told me that a landline on its on is not available on cable.

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  # 1273620 30-Mar-2015 18:17
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kiwipawl: Home phone Wireless?


Yes Home phone wireless, Works over the mobile network with a GN number

http://www.vodafone.co.nz/help/home-phone-wireless/



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Ultimate Geek


  # 1273621 30-Mar-2015 18:17
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johnr: Home phone wireless


hi John.

The wireless connection at my Mother in Laws place is terrible.

You may recall a conversation we had sometime ago re taking several hours for a text to get through in Raumati South.

By the way which you never fully answered, after we sorted out the wrong number situation.

Cheers Paul.

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  # 1273622 30-Mar-2015 18:18
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kiwipawl:
johnr: Home phone wireless


hi John.

The wireless connection at my Mother in Laws place is terrible.

You may recall a conversation we had sometime ago re taking several hours for a text to get through in Raumati South.

By the way which you never fully answered, after we sorted out the wrong number situation.

Cheers Paul.


I got 100% side tracked and very very busy

 
 
 
 


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Ultimate Geek


  # 1273623 30-Mar-2015 18:19
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Get a copper connection from someone else?




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  # 1273624 30-Mar-2015 18:20
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kiwipawl: I rang vodafone and spoke to a sales rep and they told me that a landline on its on is not available on cable.


Let me confirm this please

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  # 1273626 30-Mar-2015 18:21
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kiwipawl: I rang vodafone and spoke to a sales rep and they told me that a landline on its on is not available on cable.

If the residence is Vodafone/TelstraClear copper then... there might not be much you can do, except getting Chorus around, seeing if you can get a Chorus line, and then choosing from other providers that supply over their network instead.

(Not entirely clear on the details for copper on TelstraClear's network though, so I'll defer to others to respond.)




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  # 1273627 30-Mar-2015 18:23
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@kiwipawl DM sent you, Please provide me with the details and I will pass this over to someone to look into

John



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Ultimate Geek


  # 1273629 30-Mar-2015 18:27
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johnr: @kiwipawl DM sent you, Please provide me with the details and I will pass this over to someone to look into

John


I have just replied to your PM  thanks for the help.

Cheers Paul.

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  # 1273693 30-Mar-2015 19:44
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It's been many, many years since TelstraClear (well before the VF purchase) offered a landline only option.

If you only want a landline just move to a provider reselling a POTS line service over the Chorus network.



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  # 1273717 30-Mar-2015 20:18
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Cable is great if you use it, but expensive if you don't.

Assuming that your mother is out of contract with VF cable - just cancel and transfer her existing phone number to another provider.




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Ultimate Geek


  # 1273927 31-Mar-2015 08:41
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If her house only has cable going to it getting new copper laid could be rather expensive. Some houses are in that situation some are not.




Please note: I have a professional bias towards Vodafone.

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