How to contact Vodafone by e-mail?

Forums › One NZ (including Farmside) › How to contact Vodafone by e-mail?

TheMantis

142 posts

Master Geek
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Inactive user

#171090 6-Apr-2015 09:47

Does anybody know if it is possible to contact Vodafone via e-mail without using their contact form. I need to confirm some details regarding an upcoming UFB installation and their appalling voice customer service has been of little help thus far.

MikeHales

615 posts

Ultimate Geek
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Trusted

#1277718 6-Apr-2015 09:57

Onlinecare@vodafone.co.nz will connect you to our social care team, they should be able to help.

TheMantis

142 posts

Master Geek
+1 received by user: 90
Inactive user

#1277739 6-Apr-2015 11:05

Thanks.

johnr

19282 posts

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#1277743 6-Apr-2015 11:18

UFB is not easy to get due to the going backwards and forwards between the actual UFB installer, When the installer is ready with a date they contact Vodafone then Vodafone contacts customer,

Retail service providers don't do the actual install

Rickles

3107 posts

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#1277744 6-Apr-2015 11:18

I have found nzconsumer.support@vodafone.com to be quick and helpful.