[WXC/VFX] Xnet usage meter again

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paulchinnz

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#17114 12-Nov-2007 18:44

I see there were some posts some months ago about this, but I've noticed that in the last 24 hours nothing's been recorded of my usage (either on the handy desktop meter or the website). ?

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#94903 12-Nov-2007 19:04

It stopped working sometime Saturday morning. I made a call to xnet at lunchtime today and they said that there is a fault with it and that they were working on it

kfella2000

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#94904 12-Nov-2007 19:09

My xnet meter is up and running again. My son said it started up sometime this afternoon

paulchinnz

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#94965 12-Nov-2007 22:43

Nope I'm still down ...

cg

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#94978 13-Nov-2007 01:33

I'm in the same boat. Couple of trickles yesterday and today - about 400mb tops - although we've done a few GB of traffic.

Going to give them a friendly call in the morning, see what's up :) Will post any findings.

cg

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#95005 13-Nov-2007 11:17

Well gave 'em a call and it was as I thought .. Having a problem with RADIUS log processing and translating that to the billing side of things, however it will catchup eventually so don't think we're getting free traffic atm ;) Be wise and take a guess at your usage so you don't get a hefty bill :)

Griven

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#95026 13-Nov-2007 15:25

That is correct, We have a current fault which is causing the usage meter to not update. The fault started around 11am on Sunday and we have been told it should be resolved today at some stage.

Nicholas Cuc

Network Support
WorldxChange Communications
www.xnet.co.nz

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paulchinnz

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#95063 13-Nov-2007 20:33

Hmm still down. Hopefully WPA is enough to keep any one from nicking my wireless unknowingly. Given that something is still tracking my usage, I might just email Xnet to get a manual update.

cg

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#95075 13-Nov-2007 22:11

Ditto .. Becoming a slight hassle to recall our data usage without going too crazy. Guy I spoke to said that usage would catchup eventually. Beginning to wonder if it will, but I don't wanna find out the hard way :) I'll give it a couple more days, then ask for an update, see how its progressing :)

Griven

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#95104 14-Nov-2007 08:40

Unfortunately its not updated on our system either so we also cant tell you your usage after about 11am on Sunday.

Nicholas Cuc

Network Support
WorldxChange Communications
www.xnet.co.nz

paulchinnz

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#95134 14-Nov-2007 12:59

Hmm ... so who can I ask Nicholas?

Cameronn

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#95138 14-Nov-2007 13:19

Until the radius logs are processed we are unable to provide data usage figures.

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cg

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#95194 14-Nov-2007 18:41

Cheers for the update guys .. any expected ETR currently? I guess a question on a few people's mind would be is there any liklihood of there being any free traffic? :p

frio

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#95202 14-Nov-2007 19:09

I wish cg :p.

Cameronn

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#95295 15-Nov-2007 07:53

cg: Cheers for the update guys .. any expected ETR currently? I guess a question on a few people's mind would be is there any liklihood of there being any free traffic? :p

Now would probably not be a good time to go for broke unless you want to be capped for half a month or cough up for some extra data :)

paulchinnz

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#95331 15-Nov-2007 12:30

Thanks for the warning Cameron! Interesting that with Xtra, the only time I couldn't check my usage meter was when the entire connection was down ... so I guess this is a helluva lot of a better alternative and put into perspective isn't really a problem to me. Still, how many times has this occurred in the past year? As an Xnet customer, how often can I expect (on average) this to occur?

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