Tried to switch over to Vodafone TV

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nisch

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#171341 14-Apr-2015 15:50

Had a shocking experience trying to switch over to Vodafone, luckily I had only received welcome email today and could stop the transfer immediately.

Customer support is still not up to mark is my experience , I had to speak with at least 5 to 6 representatives and explain the same stuff all over again and each time being diverted, all I called up was to enquire about Sky transfer to Vodafone TV.

Glassboy

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#1283032 14-Apr-2015 16:08

How come the majority of the threads you have started are complaining about Vodafone?

nisch

39 posts

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#1283033 14-Apr-2015 16:11

I can't help it if that was my experience, I don't work for any telco :-) ... I did have issues with telecom as well but those got sorted, thanks to Geekzone members.

Jaxar

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#1283037 14-Apr-2015 16:24

Glassboy: How come the majority of the threads you have started are complaining about Vodafone?

Better question would be shouldn't this be in the VF forums?
Also what are you trying to achieve with this thread?

Please note: I have a professional bias towards Vodafone.

NonprayingMantis

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#1283042 14-Apr-2015 16:31

people should read geekzone threads before choosing a provider. It would save a lot of time (and threads)

Sideface

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#1283046 14-Apr-2015 16:40

nisch:.... I had to speak with at least 5 to 6 representatives and explain the same stuff all over again and each time being diverted, all I called up was to enquire about Sky transfer to Vodafone TV.

Please clarify ...

Do you mean a switch from Vodafone Sky to Vodafone TV - or from satellite Sky (dish on roof) to Vodafone TV?

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nisch

39 posts

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#1283132 14-Apr-2015 18:34

From my exiting MySky (dish) connection to Vodafone TV(home package).. Has anyone had similar experience?

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lxsw20

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#1283137 14-Apr-2015 18:47

Do a search on here....

johnr

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#1283140 14-Apr-2015 18:53

@nisch Your post is not very clear sorry but correct me if I am wrong but you wanted to shut down Sky and get Vodafone TV?

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#1283141 14-Apr-2015 18:53

nisch: From my exiting MySky (dish) connection to Vodafone TV(home package).. Has anyone had similar experience?

Yes.
Don't do it.

Instead, drop Sky and go to Netflix and Freeview.

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nisch

39 posts

Geek

#1283142 14-Apr-2015 18:58

This does make sense. I tried to save few $$ by taking home package to switch over (UFB+Sky+phone) the whole lot to VF and get into another 12 month contract, the scary part is when the service is not good and then to be stuck with it for another year. I'll do more homework before moving :-)

quickymart

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#1283248 14-Apr-2015 21:04

nisch: This does make sense.

Not in this subforum, it doesn't.