Vodafone Network Outage

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quebec

851 posts

Ultimate Geek
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#171394 16-Apr-2015 09:39

Vodafone network outage currently in Central Auckland. Can get signal but can't make or receive calls. Have checked with few others around here, same issue. Can others please report?

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851 posts

Ultimate Geek
+1 received by user: 35

#1285375 16-Apr-2015 09:50

It's official now http://www.vodafone.co.nz/help/network-status/

coffeebaron

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#1285392 16-Apr-2015 10:10

Yep, affecting RBI connections too

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CamH

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#1285408 16-Apr-2015 10:30

Confirmed here right through Birkenhead / Beach Haven... Our help desk has gone nuts for people who rely on 3G....

humvee

196 posts

Master Geek
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#1285411 16-Apr-2015 10:34

quebec: Vodafone network outage currently in Central Auckland. Can get signal but can't make or receive calls. Have checked with few others around here, same issue. Can others please report?

The outage has also effected Vodafone 3g RBI connections we have in Oamaru, North Otago & Takaka, Tasman this morning - so it is fairly wide spread. It seems to be up at the moment though

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invisibleman18

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#1285461 16-Apr-2015 11:10

Still not working here in Wellington. Noticed my phone had no signal and said Emergency Calls only earlier but didn't think anything of it as I didn't need to use it, only just seen this now.

mobiusnz

477 posts

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#1285462 16-Apr-2015 11:10

And I thought a Facebook outage was bad ;)

Funny thing is I was playing a game at home on my phone, it was getting hot and I realised Wifi was off so was chewing through 4G. I took it out of the case to cool down and turned wifi on and then it dropped off network. Rebooted it and it got it back but low signal and dropped out again. Thought I'd overheated the baseband chip or something and killed the phone. Fired up the old 4S (After a long precharge as completely dead) ready to take my phone to Apple only to find it was having issues. Only then did I check the Vodafone network status.

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andar

68 posts

Master Geek
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#1285558 16-Apr-2015 12:41

Had problems in Christchurch since 6am this morning. Drove to Ashburton around 7am with no data or voice services all the way. Since then it has come back a couple of times but have spent the majority of the day with no service. Hope they get this back to normal soon as its making work a bit tricky.

I did get a text a few days ago saying they are upgrading the network in my area and there may be some disruptions. Maybe someone tripped over the cord while performing the upgrade?

CutCutCut

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#1286078 17-Apr-2015 10:01

My wife was having major issues with text messages yesterday, people getting texts up to 4-12 hours late, or not at all, and vice versa. But some were fine. Located in Whangaparaoa. Was this fault a likely cause of these issues?

johnr

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#1286079 17-Apr-2015 10:03

CutCutCut: My wife was having major issues with text messages yesterday, people getting texts up to 4-12 hours late, or not at all, and vice versa. But some were fine. Located in Whangaparaoa. Was this fault a likely cause of these issues?

Yes it was related some SMS were back logged and when issue was resolved the SMS in the SMSR store were then pushed out over a few hours and real time SMS got priorty so were delivered before the SMS in the store

CutCutCut

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#1286084 17-Apr-2015 10:10

johnr:
CutCutCut: My wife was having major issues with text messages yesterday, people getting texts up to 4-12 hours late, or not at all, and vice versa. But some were fine. Located in Whangaparaoa. Was this fault a likely cause of these issues?

Yes it was related some SMS were back logged and when issue was resolved the SMS in the SMSR store were then pushed out over a few hours and real time SMS got priorty so were delivered before the SMS in the store

Thanks for the reply, good to know.

muttley68

63 posts

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#1286134 17-Apr-2015 11:02

I know this probably sounds cynical, but if this was a Spark outage, I reckon it would have been on the TV news. For some reason, Vodafone still seems to get away with these 'blips' in service without the media microscope being turned on them. Maybe they just have a better media team... or maybe Spark is just more fun to beat up on in the media.
(I have no reason to support Spark, but I'm just sayin'...)
Edit - I didn't watch 3 News, so if it was on there, I stand corrected.

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andar

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#1286135 17-Apr-2015 11:05

It was on stuff yesterday and on TV 1 news at 6 pm last night.

johnr

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#1286136 17-Apr-2015 11:07

muttley68: I know this probably sounds cynical, but if this was a Spark outage, I reckon it would have been on the TV news. For some reason, Vodafone still seems to get away with these 'blips' in service without the media microscope being turned on them. Maybe they just have a better media team... or maybe Spark is just more fun to beat up on in the media.
(I have no reason to support Spark, but I'm just sayin'...)
Edit - I didn't watch 3 News, so if it was on there, I stand corrected.

Did you watch the news last night?

muttley68

63 posts

Master Geek
+1 received by user: 7

#1286141 17-Apr-2015 11:14

johnr:
muttley68: I know this probably sounds cynical, but if this was a Spark outage, I reckon it would have been on the TV news. For some reason, Vodafone still seems to get away with these 'blips' in service without the media microscope being turned on them. Maybe they just have a better media team... or maybe Spark is just more fun to beat up on in the media.
(I have no reason to support Spark, but I'm just sayin'...)
Edit - I didn't watch 3 News, so if it was on there, I stand corrected.

Did you watch the news last night?

Oops, if it was on TVNZ I must have been in the kitchen slaving over a hot dishwasher and missed it.
Sorry....

muttley68

63 posts

Master Geek
+1 received by user: 7

#1286142 17-Apr-2015 11:15

Still, why let facts get in the way of a good conspiracy theory?
I reject your reality and replace it with my own

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