Vodafone cable outage Christchurch 29-4-15

Forums › One NZ (including Farmside) › Vodafone cable outage Christchurch 29-4-15

nickb800

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#171736 29-Apr-2015 13:57

Anyone else here lost internet connectivity on Vodafone Cable? I have all lights on on my cable modem but no internet access (in Riccarton, Christchurch). I see others in Hornby, Christchurch on the VF Facebook page experiencing the same issue.

Nothing on their faults page.

Currently on-hold, but a message says that due to system errors they are unable to action many requests today, and high call volumes etc

lurker

838 posts

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#1293582 29-Apr-2015 14:06

Woolston appears ok, I just remoted in to my desktop no problems

nickb800

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#1293591 29-Apr-2015 14:17

Back up now. From the looks of their Facebook page it was city-wide - Hornby, Riccarton, Parklands, Ferrymead. Looks like restoration was staggered

andar

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#1293594 29-Apr-2015 14:24

I am in Beckenham on cable, was out for about 40 minutes and back up 10 mins ago.

Tried calling in but ended up a call centre overseas where the first person I spoke to did not believe I was a Vodafone customer. He finally put me onto someone else who knew what I was talking about and transferred me to the correct call centre.....who had still not answered when it came back up.