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dylanp

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#173425 22-May-2015 17:46
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Hi all

Thought you might be interested to know that if you need to swap your Vodafone connection from one sim to another you can now do this yourself in My Vodafone. Just head to our website from your computer and sign in to your My Vodafone account as normal, pause a moment to admire the new design, choose menu in the top right, and then sim swap and follow the steps.

You might need to swap to another sim if you've lost your phone, if you've got a new phone that needs a new size sim (e.g. moving from micro to nano), if you're getting set up with a Semble sim, or very rarely if your current sim has developed a fault. You'll need a "blank" sim with no connection on it as the destination sim, they're available from our stores (I'm very certain they're free too).

If you have contacts saved on your current sim make sure you move them to the phone or to a cloud service before doing the swap. I like saving contacts to my Google account personally.

There's more details about sim swaps on our site here http://www.vodafone.co.nz/simswap/

Cheers

Dylan

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freitasm
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  #1310048 22-May-2015 18:06
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Good move!





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  #1310049 22-May-2015 18:10
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Excellent.




Do whatever you want to do man.

  

johnr
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  #1310051 22-May-2015 18:13
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Just tested this funtion on my Prepay number and the SIM swap completed in under 1 minute from the time I submitted go



Lias
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  #1310059 22-May-2015 18:23
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Good stuff!




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Predated
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  #1310060 22-May-2015 18:25
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Should I go into store and get a box of them just in case?

Do the stores hand out more than 1 at a time?


johnr
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  #1310062 22-May-2015 18:29
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Stores will done 1 at the time if a valid requirement for more then that can be looked into, I have about 800 on my desk taking up room

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  #1310064 22-May-2015 18:39
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The lack of calling in will be handy.

Noticing failures to load a few resources on the page though, might wanna check it..

https://hq.vodafone.co.nz/cms/images/swap-icon.png Failed to load resource: net::ERR_INSECURE_RESPONSE
https://hq.vodafone.co.nz/cms/images/sorted-icon.png Failed to load resource: net::ERR_INSECURE_RESPONSE




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old3eyes
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  #1310065 22-May-2015 18:47
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Isn't this the same as Skinny's SIM swap which they've had for some time?? I remember doing this with them last year when I wanted to go from a normal mini SIM  to a micro SIM..




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  #1310073 22-May-2015 19:27
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johnr
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#1310074 22-May-2015 19:30
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old3eyes: Isn't this the same as Skinny's SIM swap which they've had for some time??


Not really the same as you would visit a different providers website and the colours are different as well

freitasm
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  #1310082 22-May-2015 19:34
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old3eyes: Isn't this the same as Skinny's SIM swap which they've had for some time?? I remember doing this with them last year when I wanted to go from a normal mini SIM  to a micro SIM..


And what does it have to do? Seriously, what a loaded question... It's a new feature, if other telco had that before, big deal.

Come on folks, hate for the sake of hate?





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mrgsm021
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  #1310304 23-May-2015 08:56
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Good to know and very useful feature to have, save you from having to be on hold to the call centre to do just that.

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  #1310309 23-May-2015 09:20
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johnr: I have about 800 on my desk taking up room

Any original BellSouth SIMs? 




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johnr
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  #1310330 23-May-2015 10:23
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coffeebaron:
johnr: I have about 800 on my desk taking up room

Any original BellSouth SIMs? 


Yes I do have them as well full EFTPOS card size

old3eyes
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  #1310457 23-May-2015 16:09
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freitasm:
old3eyes: Isn't this the same as Skinny's SIM swap which they've had for some time?? I remember doing this with them last year when I wanted to go from a normal mini SIM  to a micro SIM..


And what does it have to do? Seriously, what a loaded question... It's a new feature, if other telco had that before, big deal.

Come on folks, hate for the sake of hate?



Not hate.  Just pointing out that someone else had the feature before Vodafone or is that not allowed now??




Regards,

Old3eyes


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