Supa Prepay Topups now last 365 days

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manhinli

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#17356 22-Nov-2007 20:42

Don't know if anyone realised it, but Vodafone made Supa Prepay topups last a year: http://www.vodafone.co.nz/plans/prepay/supa-prepay.jsp

So topups made on or after the 22nd of November 2007 last 365 days, any topups before last 90 days.

EDIT: Here is the press release: http://www.vodafone.co.nz/personal/about/media-centre/2007-media-releases/one-year-top-up.jsp

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johnr

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#96466 22-Nov-2007 20:46

Wow you learn something new every day and this is it!!!

sbiddle

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#96474 22-Nov-2007 21:44

Classic Pre Pay has been dumped now so I guess they had to offer the 12 months term or stand to annoy a lot of people.

jesseycy

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#96482 22-Nov-2007 23:10

sbiddle, as far as I know, "classic" prepay plans like motormouth, are still up and running.

The Vodafone FAQs also indicate that "yes, you can switch from Supa Prepay to Motormouth".

mikal

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#96488 23-Nov-2007 00:19

yeh I am pretty sure those old prepay plans like prepay anytime/nights & weekend and motormouth are still going and customers can opt into them.
Would seem like too much of a hassle to forcefully switch all those customers still on them and inform them of the change.

richms

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#96490 23-Nov-2007 01:08

The only thing keeping me from the newer plans was the 90 day expiration. I will prob swap one of my sims over to whatever the one is with 89c all the time anywhere calling just so I can start to get the free weekends. Will mean I have to make all my weekday calling on it tho since I would be lucky to spend $10 total across all my prepays at the moment.

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#96501 23-Nov-2007 06:47

Can somebody from VF clarify the issue with Classic Prepay plans? I was told yesterday that they are all end of life and are now no longer available for new customers and that you can't move from Supa Prepay back to any of the classic plans. The VF website doesn't say this.

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sbiddle

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#96519 23-Nov-2007 08:54

I've just been told by a VF employee that the old plans are staying so I stand corrected. VF said otherwise yesterday.

paradoxsm

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#96543 23-Nov-2007 11:04

Finally confirmed the old plans are staying... for now.

The custhelp link shows the change also.

jdbob

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#96590 23-Nov-2007 15:58

I just thought it was an error :)

I activated my SIM card on Tuesday and then added $20 on Wednesday. After I did that it said the minutes expired on the 20th of Feb. 2008 which is what I expected. I got internet access starting yesterday and this morning setup my online account to get the $10 credit. Much to my surprise it said the expiration was 22 Nov 2008. Good thing I wasn't in a hurry :)

Panq

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#96659 23-Nov-2007 23:38

manhinli: Don't know if anyone realised it, but Vodafone made Supa Prepay topups last a year: http://www.vodafone.co.nz/plans/prepay/supa-prepay.jsp

So topups made on or after the 22nd of November 2007 last 365 days, any topups before last 90 days.

EDIT: Here is the press release: http://www.vodafone.co.nz/personal/about/media-centre/2007-media-releases/one-year-top-up.jsp

I haven't topped up in quite a while (was supposed to expire some time in the next day or two, I think), and got a text message from Vodafone saying that my expiry date had been updated, so it's apparently not just for those who've topped up since the 22nd.

dman

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#97100 27-Nov-2007 10:47

I was told by a vodafone rep that this only applies to people who have already got a txt message saying their credit now has been extended to apply in a year's time. Because they are only rolling this out gradually. grr, means if I top up know it will still expire in only 90 days?!

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johnr

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#97103 27-Nov-2007 11:00

dman: I was told by a vodafone rep that this only applies to people who have already got a txt message saying their credit now has been extended to apply in a year's time. Because they are only rolling this out gradually. grr, means if I top up know it will still expire in only 90 days?!

Incorrect if you top up today the credit is valid for 365 days for ALL customers on Supa prepay!!!!

dman

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#97114 27-Nov-2007 12:06

Soo.... once again an example of the retail staff not even knowing their own stuff? Gee, how surprising. Ah well, I only got told that last night by her and hadn't spent enough time poking around the vodafone site to work out if she is wrong.

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Fossie

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#101414 22-Dec-2007 17:47

Guess what? I topped up on the 18th of November! Bum.