Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




679 posts

Ultimate Geek

Trusted

# 173679 1-Jun-2015 19:26
Send private message

So just went to the old mans house today, He wanted to sign up to Netflix, helped him out and checked his plan.

Thought I should change his broadband plan to unlimited now as it pretty reasonable priced and makes sense if a few people in the house will be using Netflix now.

The current price online for unlimited ADSL with phone line is $99.  I cant see mention that this price is only for new customers. When I spoke the CSR he could only offer unlimited to the old man for $105 as he is existing and not entitled to new pricing.

Is this correct? I completely under stand not getting new hardware or other "free" perks if you sign up as a new customer, but surely the price is the same for everyone?

I know its only $6 but I don't see the mention of this, and the principle of charging different depending on new Vs old is one way to really make the old customers look else where...... Food for thought.

Rant over :-)

Create new topic
19282 posts

Uber Geek
Inactive user


  # 1315704 1-Jun-2015 19:28
Send private message

Is he on clothed or Naked broadband and ADSL or VDSL?



679 posts

Ultimate Geek

Trusted

  # 1315710 1-Jun-2015 19:37
Send private message

Not naked, That would in theory be only $89, He has a POTs line, and far as I can see from online that should cost $99

Ahhhh I think I see why, Wasn't told on phone though...  "Price shown for 12 month sign up only" 

Can existing customers not on contract sign up for 12 months?

 
 
 
 


19282 posts

Uber Geek
Inactive user


  # 1315711 1-Jun-2015 19:39
Send private message

Can he sign up to VDSL and get the lower price and faster speed?



679 posts

Ultimate Geek

Trusted

  # 1315712 1-Jun-2015 19:42
Send private message

Nope, He wishes. Stuck off the end of a long cable from an exchange. Chorus checker says 10Mbps only, Fibre between July and Dec 2019.

A semi Main Rd in Auckland doesn't get the good stuff haha

19282 posts

Uber Geek
Inactive user


  # 1315717 1-Jun-2015 19:55
Send private message

What model modem has he got?



679 posts

Ultimate Geek

Trusted

  # 1315720 1-Jun-2015 19:59
Send private message

Draytek Vigor 120 plugged into TP Link TL-WR2543N

Unsure what the vodafone one would be, he has been a broadband customer with voda for about 5 years at a guess. 

767 posts

Ultimate Geek

Trusted

  # 1316701 3-Jun-2015 11:29
Send private message

The $99 price *is* available if they're happy to sign on to a 12 month term. There's a $10 a month discount available too if he has on account mobile with Vodafone.

 
 
 
 


324 posts

Ultimate Geek


  # 1317341 4-Jun-2015 12:14
Send private message

I complained on the Vodafone website forum about this, and they added a $10 credit to my account for the next 12 months.

Edit: We were paying $108 - $10 mobile account discount = $98 a month for unlimited adsl.
If we were a new customer we would be paying $99 - $10 with the mobile account credit.

Create new topic



Twitter and LinkedIn »



Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

D Link ANZ launches EXO Smart Mesh Wi Fi Routers with McAfee protection
Posted 15-Oct-2019 11:31


Major Japanese retailer partners with smart New Zealand technology IMAGR
Posted 14-Oct-2019 10:29


Ola pioneers one-time passcode feature to fight rideshare fraud
Posted 14-Oct-2019 10:24


Spark Sport new home of NZC matches from 2020
Posted 10-Oct-2019 09:59


Meet Nola, Noel Leeming's new digital employee
Posted 4-Oct-2019 08:07


Registrations for Sprout Accelerator open for 2020 season
Posted 4-Oct-2019 08:02


Teletrac Navman welcomes AI tech leader Jens Meggers as new President
Posted 4-Oct-2019 07:41


Vodafone makes voice of 4G (VoLTE) official
Posted 4-Oct-2019 07:36


2degrees Reaches Milestone of 100,000 Broadband Customers
Posted 1-Oct-2019 09:17


Nokia 1 Plus available in New Zealand from 2nd October
Posted 30-Sep-2019 17:46


Ola integrates Apple Pay as payment method in New Zealand
Posted 25-Sep-2019 09:51


Facebook Portal to land in New Zealand
Posted 19-Sep-2019 18:35


Amazon Studios announces New Zealand as location for its upcoming series based on The Lord of the Rings
Posted 18-Sep-2019 17:24


The Warehouse chooses Elasticsearch service
Posted 18-Sep-2019 13:55


Voyager upgrades core network to 100Gbit
Posted 18-Sep-2019 13:52



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.