My Account Vodafone Fibre ????

Forums › One New Zealand (including Vodafone, WxC, Farmside) › My Account Vodafone Fibre ????

Chrisbexsta

85 posts

Master Geek

#173793 6-Jun-2015 19:18

Hey guys I'm wondering if anyone knows how to be able to change Vodafone tv stuff online I am currently with vodafone on fibre with Vodafone TV and want to be able to turn on SKY from time to time. It states online to login to My Vodafone to do it but the only login i get that will work is for customer zone which is heavily labeled as Telstraclear blah blah blah and is very horrible to use. Last i thought i signed up to Vodafone i used to be on ADSL and loved the old login straight from Vodafone NZ website everything was there easy to use but this is crap.

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19282 posts

Uber Geek
Inactive user

#1318441 6-Jun-2015 20:41

Sorry you think you can turn Sky on and off just by logging into the Vodafone web site?

Chrisbexsta

85 posts

Master Geek

#1318455 6-Jun-2015 21:28

Yes as it says under http://www.vodafone.co.nz/tv/vodafone-tv/ Manage your Vodafone TV I don't even get the Vodafone login to work all I can log into is the customer zone which is all labeled as telstraclear which I don't get why as I'm in Palmerston North and never been with Telstra or
Anything

notesgnome

116 posts

Master Geek

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Lifetime subscriber

#1318459 6-Jun-2015 21:56

By turn on, do you mean record a program when you're not at home?

If so, there's an app for your phone called 'Vodafone TV' (I think).

HTH

Chrisbexsta

85 posts

Master Geek

#1318519 7-Jun-2015 06:13

I'm on the Freeview option so mean adding the sky service

johnr

19282 posts

Uber Geek
Inactive user

#1318521 7-Jun-2015 07:06

You can't turn Sky off and on as required and still a little confused about the query

Chrisbexsta

85 posts

Master Geek

#1318524 7-Jun-2015 07:35

The issue i have is the only login i can get to work is through https://customerzone.vodafone.co.nz/customer-zone/ which does not give me any options and all and is lacking lots of information i can't even login to the old setup which was done of the main www.vodafone.co.nz website which has way more substance to it. It has been this way since I've setup fibre at my address with vodafone TV

johnr

19282 posts

Uber Geek
Inactive user

#1318568 7-Jun-2015 09:38

Fibre customers only login to customerzone, What are you expecting to see?

Sharesies

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Chrisbexsta

85 posts

Master Geek

#1318573 7-Jun-2015 09:46

Something allowing me to change my Vodafone TV channel line up online

sbiddle

30853 posts

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Biddle Corp

Lifetime subscriber

#1318575 7-Jun-2015 09:47

Chrisbexsta: Something allowing me to change my Vodafone TV channel line up online

You can't just add or remove Sky as you feel like it.

Chrisbexsta

85 posts

Master Geek

#1318600 7-Jun-2015 10:10

So why does your website say this quote You can use Vodafone TV's My Account tool to add channels, book SKY Box Office movies and manage My SKY recordings. I can't even get into a my account section at all that has anything to do with Vodafone tv

sbiddle

30853 posts

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Retired Mod

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Biddle Corp

Lifetime subscriber

#1318603 7-Jun-2015 10:21

You can do all of those but I don't think you can switch between Sky and Freeview online.

Chrisbexsta

85 posts

Master Geek

#1318607 7-Jun-2015 10:28

How and where do I do that though this is the problem

sbiddle

30853 posts

Uber Geek

Retired Mod

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Biddle Corp

Lifetime subscriber

#1318650 7-Jun-2015 12:11

Chrisbexsta: How and where do I do that though this is the problem

Have you tried ringing Vodafone sop you can set up Sky?

johnr

19282 posts

Uber Geek
Inactive user

#1318651 7-Jun-2015 12:13

If you have fibre as I understand you just get Sky thru Sky

Chrisbexsta

85 posts

Master Geek

#1318685 7-Jun-2015 13:27

I want to add sky to my account but be able to add and remove on my own without calling Vodafone because as per above no one knows what the heck they are doing ie why go through sky direct when I'm on Vodafone fibre with Vodafone TV box already

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