Unable to reach international sites

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Lurch

1054 posts

Uber Geek
+1 received by user: 71

# 173858 9-Jun-2015 07:50

So I had a look at their network status but don't see anything about issues accessing international websites. This morning after a few restarts I'm still unable to access quite a few international websites.

tracert www2.unotelly.com

Tracing route to www2.unotelly.com [209.222.12.53]
over a maximum of 30 hops:

1     1 ms     1 ms     1 ms 192.168.1.1
2    23 ms    24 ms    23 ms be2-100.bras1ftc.akl.vf.net.nz [203.109.129.37]

3    24 ms    23 ms    24 ms be5-100.ppnzftc01.akl.vf.net.nz [203.109.129.38]

4    24 ms    24 ms    23 ms be7-188.ppnzftc02.akl.vf.net.nz.180.109.203.in-a
ddr.arpa [203.109.180.226]
5    24 ms    24 ms    23 ms be8-188.ppnzftc02.akl.vf.net.nz.180.109.203.in-a
ddr.arpa [203.109.180.225]
6   171 ms   178 ms   170 ms 10.123.80.69
7     *        *        *     Request timed out.
8     *        *        *     Request timed out.
9     *        *        *     Request timed out.
10     *        *        *     Request timed out.
11     *        *        *     Request timed out.
12

They all hit 10.123.80.69 and go no further.

www2.unotelly.com
www.amibay.com
www.amigakit.com
http://www.thinkgeek.com/

One that works:

forum.ragezone.com

Tracing route to 2vr86.x.incapdns.net [103.28.251.206]
over a maximum of 30 hops:

1     1 ms     1 ms     1 ms 192.168.1.1
2    26 ms    27 ms    24 ms be2-100.bras1ftc.akl.vf.net.nz [203.109.129.37]
3    23 ms    23 ms    23 ms be5-100.ppnzftc01.akl.vf.net.nz [203.109.129.38]
4    24 ms    24 ms    24 ms be7-188.ppnzftc02.akl.vf.net.nz.180.109.203.in-addr.arpa [203.109.180.226]
5    24 ms    24 ms    24 ms be8-188.ppnzftc02.akl.vf.net.nz.180.109.203.in-addr.arpa [203.109.180.225]
6   207 ms    24 ms    23 ms 203.97.78.53
7    24 ms    44 ms    23 ms g1-0-0-906.u12.telstraclear.net [203.98.18.66]
8    26 ms    24 ms    26 ms ae9-42.tkcr5.global-gateway.net.nz [122.56.127.34]
9    49 ms    48 ms    48 ms vocus-dom.tkcr5.global-gateway.net.nz [122.56.118.114]
10    49 ms    48 ms    50 ms ten-0-7-0-2.cor01.alb01.akl.VOCUS.net.nz [114.31.202.68]
11    78 ms    49 ms    48 ms ten-2-3-0.bdr01.alb01.akl.VOCUS.net.nz [114.31.202.35]
12    48 ms    47 ms    48 ms asn19551.bdr01.alb05.akl.VOCUS.net.nz [175.45.102.46]
13    48 ms    47 ms    47 ms 103.28.251.206.ip.incapdns.net [103.28.251.206]

Trace complete.

http://www.vodafone.co.nz/help/network-status/

michaelmurfy

Mr Snotty
8672 posts

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# 1319855 9-Jun-2015 08:00

Test with Vodafone's DNS and ensure your IP is allowed through the Unotelly account.

Michael Murphy | https://murfy.nz
A quick guide to picking the right ISP | The Router Guide | Community UniFi Cloud Controller | Ubiquiti Edgerouter Tutorial

johnr

19282 posts

Uber Geek
+1 received by user: 2600
Inactive user

# 1319857 9-Jun-2015 08:02

Are you using VodafoneNZ DNS or 3rd party?

Lurch

1054 posts

Uber Geek
+1 received by user: 71

# 1319860 9-Jun-2015 08:07

Both Vodafone and Unotelly DNS tested. However it is now working:

Tracing route to www2.unotelly.com [209.222.12.53]
over a maximum of 30 hops:

1     1 ms     1 ms     1 ms 192.168.1.1
2    59 ms    98 ms    78 ms be2-100.bras1ftc.akl.vf.net.nz [203.109.129.37]
3   113 ms    91 ms   104 ms be5-100.ppnzftc01.akl.vf.net.nz [203.109.129.38]
4    78 ms    59 ms    70 ms be7-188.ppnzftc02.akl.vf.net.nz.180.109.203.in-addr.arpa [203.109.180.226]
5   102 ms    83 ms    50 ms be8-188.ppnzftc02.akl.vf.net.nz.180.109.203.in-addr.arpa [203.109.180.225]
6   197 ms   195 ms   171 ms 10.123.80.69
7   161 ms   150 ms   233 ms v407.core1.sjc1.he.net [216.218.254.57] <--- Probably this guy was the offending device ;-)
8   151 ms   180 ms   192 ms 10ge1-4.core1.pao1.he.net [72.52.92.113]
9   254 ms   312 ms   286 ms 10ge1-3.core1.ash1.he.net [184.105.213.178]
10   259 ms   273 ms   249 ms 100ge5-1.core1.nyc4.he.net [184.105.223.166]
11   230 ms   225 ms   224 ms 10ge5-1.core1.nyc6.he.net [184.105.222.82]
12     *        *        *     Request timed out.
13   220 ms   222 ms   220 ms ethernet1-2-1-c10-19-b2-1-sa.pnj1.choopa.net [108.61.92.78]
14   314 ms   227 ms   242 ms hosted-by.reliablesite.net [209.222.12.53]

Trace complete.

keepitwarm

259 posts

Ultimate Geek
+1 received by user: 21

# 1319862 9-Jun-2015 08:09

Also having twitter loading issues this morning. So's a friend of mine, both fixed and mobile, on vf. (Auckland)

Edit: seems to be fixed now.

.............................................................

simple logic.

Lurch

1054 posts

Uber Geek
+1 received by user: 71

# 1319864 9-Jun-2015 08:11

Still hasn't fixed my long time issue with some sites. i.e. amiga.org which I have to use an anonymous proxy, if I try going straight to it I get 403 forbidden messages. Works elsewhere fine, even on mobile data. But anyway happy to have other sites back :-)

johnr

19282 posts

Uber Geek
+1 received by user: 2600
Inactive user

# 1319922 9-Jun-2015 08:23

Twitter feed has stopped for me, Raising this with correct team now