[WXC/VFX] VFX voice msg email

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xlinknz

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Topic # 17698 7-Dec-2007 12:57

This feature really appeals to me [we don't use any tcnz 'features' ie call minder etc

Do I get voice msgs as a .wav file or a url ?

tonyhughes

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Reply # 98728 7-Dec-2007 13:02

I had never used this feature on VFX, I just set it up and tried it, and got this:

0683400** is the calling party

There was no attachment. Maybe there is a setting I missed?

-----Original Message-----
From: voicemail@wxnz.net [mailto:voicemail@wxnz.net]
Sent: Friday, 7 December 2007 1:00 p.m.
To: tony@****.co.nz
Subject: Voice Mail 0683400**

0683400** - name unavailable

tonyhughes

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Reply # 98729 7-Dec-2007 13:05

Oh wait... there are two fields - one for a notification email address only, and one to send the whole message to.

It arrived as a wav file, with this filename:

0683400**_20071207_125935.wav
..^caller^ .... ^date^ .. ^time^ (12:59:35)

-----Original Message-----
From: voicemail@wxnz.net [mailto:voicemail@wxnz.net]
Sent: Friday, 7 December 2007 1:00 p.m.
To: Tony Hughes
Subject: Voice Message Attached 0683400**

Time: Dec 7, 2007 12:59:35 PM

Click attachment to listen to Voice Message

maverick

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Reply # 98732 7-Dec-2007 13:17

tonyhughes: Oh wait... there are two fields - one for a notification email address only, and one to send the whole message to.

It arrived as a wav file, with this filename:

0683400**_20071207_125935.wav
..^caller^ .... ^date^ .. ^time^ (12:59:35)

-----Original Message-----
From: voicemail@wxnz.net [mailto:voicemail@wxnz.net]
Sent: Friday, 7 December 2007 1:00 p.m.
To: Tony Hughes
Subject: Voice Message Attached 0683400**

Time: Dec 7, 2007 12:59:35 PM
Click attachment to listen to Voice Message

Don't feel bad Tony fallen for that myself more than once, the wife is the Brains in my Family

Yes I am a employee of WxC (My Profile) ... but I do have my own opinions as well

https://www.facebook.com/wxccommunications

xlinknz

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Reply # 98733 7-Dec-2007 13:20

Tony

Thank you for the reply

Is there a limit on the .wav file size ?

I imagine these could get quite large eg someone leaves a 10 min msg

grant_k

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Reply # 98734 7-Dec-2007 13:21

xlinknz: This feature really appeals to me [we don't use any tcnz 'features' ie call minder etc

This is one of the best "Smart Phone" features of VFX in my opinion, I use it constantly.

Rather than diverting calls to a mobile, it's easier to receive the Voice Messages in an e-mail and then my wife or I can deal with them appropriately.

The attached WAV files are pretty small, usually well under 100kB therefore small enough to download via Mobile Broadband if I'm out on the road somewhere.

tonyhughes

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Reply # 98739 7-Dec-2007 13:48

My file was six seconds long and 11kb.

Even if it is 2kb per second, thats pretty good IMO

RedJungle

Phil Gale
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Reply # 98743 7-Dec-2007 14:02

grant_k:
xlinknz: This feature really appeals to me [we don't use any tcnz 'features' ie call minder etc

This is one of the best "Smart Phone" features of VFX in my opinion, I use it constantly.

Rather than diverting calls to a mobile, it's easier to receive the Voice Messages in an e-mail and then my wife or I can deal with them appropriately.

The attached WAV files are pretty small, usually well under 100kB therefore small enough to download via Mobile Broadband if I'm out on the road somewhere.

Agreed, works brilliantly. One of my favourite features. The only thing missing is the option to send the WAV version and then automatically clear the message from my voice mailbox. Currently I listen to the WAV on my PC/Mobile then have to go through the chore of manually clearing the mailbox afterwards.

Red Jungle: we make fantastic software

grant_k

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Reply # 98746 7-Dec-2007 14:08

RedJungle: ...The only thing missing is the option to send the WAV version and then automatically clear the message from my voice mailbox. Currently I listen to the WAV on my PC/Mobile then have to go through the chore of manually clearing the mailbox afterwards.

Yes exactly! That is the one minor bone of contention for me as well. Every so often I pick up the phone and use the DELETE ALL option (7) which gets rid of all the saved messages in one go.

maverick

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Reply # 98752 7-Dec-2007 14:36

Argh but there is Guys, if you don't want to have the message in your Mail Box just use the Forward to this EMail setting as appossed to EMail a Carbon Copy, this will not save a copy in your Mail Box and you will also not get a VM indication on your phone

"If you always listen to your voice messages using your e-mail account and do not use the phone retrieval option, select Forward it to this e-mail address: and provide the e-mail address where you want your voice messages to be sent."

Yes I am a employee of WxC (My Profile) ... but I do have my own opinions as well

https://www.facebook.com/wxccommunications

grant_k

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Reply # 98754 7-Dec-2007 14:41

maverick: Argh but there is Guys, if you don't want to have the message in your Mail Box just use the Forward to this EMail setting as appossed to EMail a Carbon Copy, this will not save a copy in your Mail Box and you will also not get a VM indication on your phone

"If you always listen to your voice messages using your e-mail account and do not use the phone retrieval option, select Forward it to this e-mail address: and provide the e-mail address where you want your voice messages to be sent."

Is that a recent addition Phil?

I don't remember it being there originally???

grant_k

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Reply # 98756 7-Dec-2007 14:50

maverick: Argh but there is Guys, if you don't want to have the message in your Mail Box just use the Forward to this EMail setting as appossed to EMail a Carbon Copy, this will not save a copy in your Mail Box and you will also not get a VM indication on your phone

Phil can you point me to where I can find this option?

I'm looking in the Voice Portal at the moment under Messaging | Voice Management and there isn't any option to "Forward to e-mail" only to "E-mail a Carbon Copy" as has always been there.

Please enlighten me

Thanks.

RedJungle

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Reply # 98757 7-Dec-2007 14:53

I can't seem to find it either.

Red Jungle: we make fantastic software

maverick

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Reply # 98761 7-Dec-2007 15:33

hmmm now for the embarassment part & sorry for this, yes we do have it but it is not available at present as it is part of feature set that is locked down, if it was vailable it has the potential for other voicemail settings to be changed and this could stop Voicemail working completley.....sorry again , I will look at some options around this

Yes I am a employee of WxC (My Profile) ... but I do have my own opinions as well

https://www.facebook.com/wxccommunications

grant_k

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Reply # 98776 7-Dec-2007 16:33

maverick: .....sorry again , I will look at some options around this

No worries Phil, we have lived without it for a year or more and I'm sure a bit longer won't hurt. Just let us know when you want it Beta Tested