TBox woes

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dafman

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#177147 23-Jul-2015 20:56

We are about to throw our Vodafone TBox out the window. The recording times are permanently way off and we are losing the last 10 minutes of all our recordings. We have the timing buffer set to 3 mins, yet the TBox starts recording around 15 early, so, even with the buffer, we are losing the last 10 minutes of all programs. We are lucky if we get past the entree on Come Dine with Me!

Anyone else having similar problems? How to fix? Will a hard reset or reboot help? Drastic action is required, the current TBox recording debacle is a disaster!

antoniosk

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#1350809 23-Jul-2015 21:12

I've seen pretty epic clock drift on tbox, we reset our box very night to alleviate

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johnr

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#1350812 23-Jul-2015 21:14

If you change the timing buffer you need to relink the shows after the change

ZollyMonsta

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#1350822 23-Jul-2015 21:37

Reboot.

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red_xsi

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#1350834 23-Jul-2015 21:55

Best way to fix is go back to sky

dafman

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#1350838 23-Jul-2015 22:12

red_xsi: Best way to fix is go back to sky

Tbox = free on contract. Sky = $130 per month.

Err, I'll try the reboot (-;

Yabanize

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#1350844 23-Jul-2015 22:26

They've recently got those new Technicolor modems.. Technicolor also do TV set top boxes, wonder if they will be getting them

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phantomdb

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#1351289 24-Jul-2015 18:31

dafman: We are about to throw our Vodafone TBox out the window. The recording times are permanently way off and we are losing the last 10 minutes of all our recordings. We have the timing buffer set to 3 mins, yet the TBox starts recording around 15 early, so, even with the buffer, we are losing the last 10 minutes of all programs. We are lucky if we get past the entree on Come Dine with Me!

Anyone else having similar problems? How to fix? Will a hard reset or reboot help? Drastic action is required, the current TBox recording debacle is a disaster!

Same problem here, im wondering if VODAFONE could force the T-BOX to do a more regular clock sync across the network to fix this.
its a bit unacceptable to have to reboot/unplug to fix this issue.

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dafman

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#1352699 27-Jul-2015 16:57

phantomdb:
dafman: We are about to throw our Vodafone TBox out the window. The recording times are permanently way off and we are losing the last 10 minutes of all our recordings. We have the timing buffer set to 3 mins, yet the TBox starts recording around 15 early, so, even with the buffer, we are losing the last 10 minutes of all programs. We are lucky if we get past the entree on Come Dine with Me!

Anyone else having similar problems? How to fix? Will a hard reset or reboot help? Drastic action is required, the current TBox recording debacle is a disaster!

Same problem here, im wondering if VODAFONE could force the T-BOX to do a more regular clock sync across the network to fix this.
its a bit unacceptable to have to reboot/unplug to fix this issue.

The reboot fixed - hopefully not something I need to do regularly.

phantomdb

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#1352700 27-Jul-2015 17:00

dafman:
phantomdb:
dafman: We are about to throw our Vodafone TBox out the window. The recording times are permanently way off and we are losing the last 10 minutes of all our recordings. We have the timing buffer set to 3 mins, yet the TBox starts recording around 15 early, so, even with the buffer, we are losing the last 10 minutes of all programs. We are lucky if we get past the entree on Come Dine with Me!

Anyone else having similar problems? How to fix? Will a hard reset or reboot help? Drastic action is required, the current TBox recording debacle is a disaster!

Same problem here, im wondering if VODAFONE could force the T-BOX to do a more regular clock sync across the network to fix this.
its a bit unacceptable to have to reboot/unplug to fix this issue.

The reboot fixed - hopefully not something I need to do regularly.

It will be a regular reboot to fix. Best of luck

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Yabanize

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#1352706 27-Jul-2015 17:11

Tbh the Tbox is probably something that could be returned and contract terminated free of charge under the CGA

If a TV Recorder can't record things at the right time, due to its clock not functioning correctly it is not fit for purpose.

This issue has existed for months, Why is it not fixed yet!

dafman

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#1353083 28-Jul-2015 08:56

Yabanize: Tbh the Tbox is probably something that could be returned and contract terminated free of charge under the CGA

If a TV Recorder can't record things at the right time, due to its clock not functioning correctly it is not fit for purpose.

This issue has existed for months, Why is it not fixed yet!

Thing is, it is free on contract, best deal around I can find, so not keen to give up (even with the regular re-boots required).

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phantomdb

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#1354835 29-Jul-2015 20:14

Johnr is this on the list of things to fix for vodafone?

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dylanp

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#1355029 30-Jul-2015 08:35

phantomdb: Johnr is this on the list of things to fix for vodafone?

Yes.