[WXC/VFX] Webmail Woes

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MikeGayner

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# 17985 20-Dec-2007 21:15

OK, so using Xnet's online system, I started a new email alias. However, it never asked me for my preferred password?! How do I log into my new webmail account? My normal password doesnt work, you cant use a blank password, so I'm out of ideas!?

Niel

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# 101138 20-Dec-2007 21:56

Unfortunately (in my opinion) XNet does not give you 5 e-mail accounts, insteady they give you one account with up to 4 aliases (aliai or perhaps aliasi?). You still have only one account, but people can send you e-mails to the other address as well and it will turn up ion the same account. I've created an alias for use with TradeMe and eBay, then simply setup an Outlook Express rule for incoming e-mails to be placed in a different folder.

I believe you will be able to log into Webmail with the alias while using your original/base/first e-mail address password. But you still log into one e-mail account no matter which alias you use for logging in.

XNet, I think it would be nice if you document this better as I believe this is different from many/most other ISPs. I would have preferred seperate e-mail accounts, because then it is a lot more useful (e.g. give one to each kid, or use one for private use and the other for home business, or as I do one for the family and the other for risky business).

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cokemaster

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# 101149 20-Dec-2007 23:14

Niel:
I believe you will be able to log into Webmail with the alias while using your original/base/first e-mail address password. But you still log into one e-mail account no matter which alias you use for logging in.

I can recall another ISP having the same trait when it came to webmail (it didn't extend to POP3 access) though... however they've moved on, offering a lot of sub accounts and 'disposable email addresses'.

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MikeGayner

183 posts

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# 101174 21-Dec-2007 06:56

Niel: Unfortunately (in my opinion) XNet does not give you 5 e-mail accounts, insteady they give you one account with up to 4 aliases (aliai or perhaps aliasi?). You still have only one account, but people can send you e-mails to the other address as well and it will turn up ion the same account. I've created an alias for use with TradeMe and eBay, then simply setup an Outlook Express rule for incoming e-mails to be placed in a different folder.

FFS seriously? How completely pointless for those of us who want a seperate webmail account. That's pretty poor, Xnet. I'll have to keep using my old ihug webmail accounts I guess.

Niel

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# 101192 21-Dec-2007 09:07

I kept on using my Clear accounts for a while, think they give you 3 or 6 months before they (can/might) charge for inactive dial-up accounts.

The alias accounts work okay if your family is younger and do not mind everyone seeing each other's e-mails. In Outlook Express it is downloading only from one account rather than logging into a few different account (although with BB it does not matter really, only with dialup), at this stage for me the only hassle is that when I hit reply to an e-mail sent to an alias I have to manually select sending the e-mail via the alias address instead of via the default. Can't get OE to manage that properly. Perhaps Mozilla's e-mail client is better at that, will try sometime.

But it will not be long before my kids will also want their own e-mail accounts. I hope XNet will improve that side of their business before then or else I'll probably get them g-mail accounts.

You can never have enough Volvos!

Griven

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# 101228 21-Dec-2007 11:04

This has recently changed, we now offer upto 5 email addresses (including main username) this can be any combination of alias or mailbox. In order to get a mailbox you will need to call in to tech support on 0800 149638 as a mailbox cannot be setup via the website.

Nicholas Cuc

Network Support
WorldxChange Communications
www.xnet.co.nz

MikeGayner

183 posts

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# 101245 21-Dec-2007 12:55

Are there plans to implement an online mailbox setup function? Or should it be added to the list of things that will happen eventually maybe, such as online credit card processing?

coffeebaron

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# 101252 21-Dec-2007 14:01

Here's my 2c; ah well, actually Tony sums it up nicely: http://www.geekzone.co.nz/tonyhughes/4256

Yes, it nice if the ISP offers multiple email-boxes, but with so many choices and times of change, why not have your own permanent email address?

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