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BigMal

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#180824 23-Sep-2015 07:07
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I appear to not have any internet this morning. Tried ringing support and was on hold for 1/2 hour without speaking to anyone.

I have to go to work now and leave it unresolved. Wife is angry as she works from home.

Anyone else in miramar with same issue?

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freitasm
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  #1392399 23-Sep-2015 07:08
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No cable service in Johnsonville either.




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BigMal

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  #1392402 23-Sep-2015 07:15
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According to Vodafone network status page there are no problems :-)

johnr
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  #1392406 23-Sep-2015 07:20
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Was planned work 3:30am this morning I am speaking to some of the HFC techs now



sjhs
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  #1392411 23-Sep-2015 07:30
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Yep, mine is dead in Miramar too (WKM node).

@BigMal - It's been saying that since I signed up for cable... I think that's just there as part of the scam to get people into signing up for a service the company is incapable of providing at the moment :-/

freitasm
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  #1392412 23-Sep-2015 07:36
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And back in Johnsonville now...




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johnr
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  #1392413 23-Sep-2015 07:36
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Should be coming back online now

 
 
 
 

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  #1392417 23-Sep-2015 07:39
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Cool... I can connect back to home now, wasn't looking forward to a day at work without being able to stream music from home :)

freitasm
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  #1392425 23-Sep-2015 07:49
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Well, I needed my connection to at least reinstall Windows 10 on a laptop and download Office 2016 now.

And Netflix. And Amazon Instant Video. And other stuff in general.





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Chrizvi
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  #1392428 23-Sep-2015 07:54
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Still down here in Brooklyn. Can someone pls chase up

dylanp
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  #1392445 23-Sep-2015 08:55
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Chrizvi: Still down here in Brooklyn. Can someone pls chase up


Most places are back up now and they're continuing to work to resolve it.

Chrizvi
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  #1392456 23-Sep-2015 09:07
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Damn. I work from home... My boss will not be happy. How long is thing going to take? Can I use my mob data to compensate??

 
 
 
 

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r2b2
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  #1392540 23-Sep-2015 10:09
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Chrizvi: Damn. I work from home... My boss will not be happy. How long is thing going to take? Can I use my mob data to compensate??


If your boss doesn't understand that residential internet sometimes goes down which means you might have problems working from home, then either they shouldn't let you work from home or pay you to get a SLA guaranteed internet connection! :)

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