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gzt



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Topic # 183996 5-Nov-2015 21:43
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Vodafone sales marketing annoyance from 0800 777 443

For around a week I got several missed calls, no message, from that number.

I Google it, it is Vodafone. Ok I will try to answer next time.

Couple days later another call, I answer. They want to discuss my current plan. Last time Voda just bumped me to a higher plan without asking. A call is good and maybe there are other options I should know. All good. I'm busy so ask them to call back.

They miss the call back time by hours. The person on the phone wants to sell me a Vodafone broadband / homeline connection. What a waste of time.

No message. Misleading opening pitch. Time wasting.

Ie; exactly the same and indistinguishable from telemarketing and that is what it was. Really annoying and no reason for the call whatsoever.

Grr.

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  Reply # 1422000 5-Nov-2015 21:47
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They would not have bumped you to a higher plan but just changed the allocation of minutes or data or both,

John

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  Reply # 1422076 6-Nov-2015 00:12
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This used to happen to me all the time with Sky and insurance companies. Is so and so there? No message, no hint of what they want. Will call back later. And again and again and again so and so isn't there and I am the one who keeps getting disturbed. I banned Sky from calling because of this.





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  Reply # 1422088 6-Nov-2015 05:53
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We got a card in the mail from VF and part of that included a promise that they will check periodically to make sure you are on the correct plan for the usage. Perhaps related to that? I thought that was quite a good idea although some power companies already do this. I certainly wouldn't want them to make changes to my service without checking with me first.




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  Reply # 1422091 6-Nov-2015 06:16
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I had a call similar from VF, they made me an offer which at this time was not applicable but I appreciated being given the opportunity. They were just doing their job so it's OK, it took a couple of minutes from a 10,080 minute week so no biggie




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  Reply # 1422111 6-Nov-2015 06:51
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gzt: Vodafone sales marketing annoyance from 0800 777 443

For around a week I got several missed calls, no message, from that number.

I Google it, it is Vodafone. Ok I will try to answer next time.

Couple days later another call, I answer. They want to discuss my current plan. Last time Voda just bumped me to a higher plan without asking. A call is good and maybe there are other options I should know. All good. I'm busy so ask them to call back.

They miss the call back time by hours. The person on the phone wants to sell me a Vodafone broadband / homeline connection. What a waste of time.

No message. Misleading opening pitch. Time wasting.

Ie; exactly the same and indistinguishable from telemarketing and that is what it was. Really annoying and no reason for the call whatsoever.

Grr.


What amazes me is how an organisation that is supposed to he technology focused can't be figged just dropping an email regarding such matters - "We attempted to call you today unfortunately we were unable to make contact. The phone call in question was in relation to....".




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  Reply # 1422126 6-Nov-2015 08:06
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kawaii:
gzt: Vodafone sales marketing annoyance from 0800 777 443

For around a week I got several missed calls, no message, from that number.

I Google it, it is Vodafone. Ok I will try to answer next time.

Couple days later another call, I answer. They want to discuss my current plan. Last time Voda just bumped me to a higher plan without asking. A call is good and maybe there are other options I should know. All good. I'm busy so ask them to call back.

They miss the call back time by hours. The person on the phone wants to sell me a Vodafone broadband / homeline connection. What a waste of time.

No message. Misleading opening pitch. Time wasting.

Ie; exactly the same and indistinguishable from telemarketing and that is what it was. Really annoying and no reason for the call whatsoever.

Grr.


What amazes me is how an organisation that is supposed to he technology focused can't be figged just dropping an email regarding such matters - "We attempted to call you today unfortunately we were unable to make contact. The phone call in question was in relation to....".


Title of next thread ' SPAM from VodafoneNZ '

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  Reply # 1431242 19-Nov-2015 16:24
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About 15 minutes ago, I got a call from 0800 777 443. I answered, and a guy with a thick kiwi accent asked 'Do you sell bread at your shop?' I was a little confused as I don't own or work in a shop, nor am I into bread in a big way. However I do fancy myself as a salesman, and am always keen to sell the customer what they want. So I asked 'wholemeal or ancient grains?' But they hung up. Damn, no sale.
The end.


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  Reply # 1432359 21-Nov-2015 18:24
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kawaii:
gzt: Vodafone sales marketing annoyance from 0800 777 443

For around a week I got several missed calls, no message, from that number.

I Google it, it is Vodafone. Ok I will try to answer next time.

Couple days later another call, I answer. They want to discuss my current plan. Last time Voda just bumped me to a higher plan without asking. A call is good and maybe there are other options I should know. All good. I'm busy so ask them to call back.

They miss the call back time by hours. The person on the phone wants to sell me a Vodafone broadband / homeline connection. What a waste of time.

No message. Misleading opening pitch. Time wasting.

Ie; exactly the same and indistinguishable from telemarketing and that is what it was. Really annoying and no reason for the call whatsoever.

Grr.


What amazes me is how an organisation that is supposed to he technology focused can't be figged just dropping an email regarding such matters - "We attempted to call you today unfortunately we were unable to make contact. The phone call in question was in relation to....".


LOL i can assure you VF is far from technology focused...

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  Reply # 1432363 21-Nov-2015 18:36
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Salami:
kawaii:
gzt: Vodafone sales marketing annoyance from 0800 777 443

For around a week I got several missed calls, no message, from that number.

I Google it, it is Vodafone. Ok I will try to answer next time.

Couple days later another call, I answer. They want to discuss my current plan. Last time Voda just bumped me to a higher plan without asking. A call is good and maybe there are other options I should know. All good. I'm busy so ask them to call back.

They miss the call back time by hours. The person on the phone wants to sell me a Vodafone broadband / homeline connection. What a waste of time.

No message. Misleading opening pitch. Time wasting.

Ie; exactly the same and indistinguishable from telemarketing and that is what it was. Really annoying and no reason for the call whatsoever.

Grr.


What amazes me is how an organisation that is supposed to he technology focused can't be figged just dropping an email regarding such matters - "We attempted to call you today unfortunately we were unable to make contact. The phone call in question was in relation to....".


LOL i can assure you VF is far from technology focused...


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