Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




397 posts

Ultimate Geek
+1 received by user: 69


Topic # 184092 10-Nov-2015 09:43
Send private message

I have a client who is still on Paradise.net email and has just upgraded to Office 2016. Coincidentally since that upgrade she hasn't received any email. I have done a bunch of test send and receives and nothing, logged into webmail and nothing either.

Anyone else having issues?

Cheers
Matt.

Create new topic
587 posts

Ultimate Geek
+1 received by user: 26


  Reply # 1424188 10-Nov-2015 10:27
Send private message

No messages in the Send/Receive Outlook box?



397 posts

Ultimate Geek
+1 received by user: 69


  Reply # 1424275 10-Nov-2015 11:54
Send private message

Send and receive works fine and the messages are in the sent box but noting is going between Microsoft 365 and Paradise. She has received some gmail emails but the test email I sent to and from Microsoft 365 haven't been received or arrived.

Weird.

 
 
 
 


361 posts

Ultimate Geek
+1 received by user: 37


  Reply # 1424276 10-Nov-2015 11:55
Send private message

I think they might have changed POP3 or SMTP settings recently, as my Outlook stopped sending a while back.

429 posts

Ultimate Geek
+1 received by user: 43

Trusted

  Reply # 1424277 10-Nov-2015 11:55
Send private message

Try using https://www.paradise.net.nz/webmail/ to test. Our work emails we still occasionally have issues with odd one (paradise as well) but heaps going in and out ok atm.

 

EDIT - whoops missed you had tried that. We have 8 paradise email address for work all going fine no settings needed to be changed for us. One person only uses Outlook but they are not on latest version. Hope thats some help as I would lean to Outlook 2016 as issue.

171 posts

Master Geek
+1 received by user: 5


  Reply # 1424279 10-Nov-2015 12:03
One person supports this post
Send private message

A customer of ours using outbound smtp.clear.net.nz for some copiers is having similar issues. When calling Vodafone, they mentioned there is currently a fault there affecting most Clear customers - might be related to this Paradise issue as well?



397 posts

Ultimate Geek
+1 received by user: 69


  Reply # 1424291 10-Nov-2015 12:30
One person supports this post
Send private message

Thanks Sheagae, I checked the customer page earlier but there is generally never anything listed....

Create new topic



Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

From small to medium and beyond: Navigating the ERP battlefield
Posted 21-Nov-2017 21:12


Business owners: ERP software selection starts (and finishes) with you
Posted 21-Nov-2017 21:11


Why I'm not an early adopter
Posted 21-Nov-2017 10:39


Netatmo launches smart home products in New Zealand
Posted 20-Nov-2017 20:06


Huawei Mate 10: Punchy, long battery life, artificial intelligence
Posted 20-Nov-2017 16:30


Propel launch Disney Star Wars Laser Battle Drones
Posted 19-Nov-2017 21:26


UFB killer app: Speed
Posted 17-Nov-2017 17:01


The case for RSS — MacSparky
Posted 13-Nov-2017 14:35


WordPress and Indieweb: Take control of your online presence — 6:30 GridAKL Nov 30
Posted 11-Nov-2017 13:43


Chorus reveals technology upgrade for schools, students
Posted 10-Nov-2017 10:28


Vodafone says Internet of Things (IoT) crucial for digital transformation
Posted 10-Nov-2017 10:06


Police and Facebook launch AMBER Alerts system in NZ
Posted 9-Nov-2017 10:49


Amazon debuts Fire TV Stick Basic Edition in over 100 new countries
Posted 8-Nov-2017 05:34


Vodafone VoIP transition to start this month
Posted 7-Nov-2017 12:33


Spark enhances IoT network capability
Posted 7-Nov-2017 11:33



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.