[WXC/VFX] Fusion with a required change of port?

Forums › One New Zealand (including Vodafone, WxC, Farmside) › [WXC/VFX] Fusion with a required change of port?

Niel

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#18417 9-Jan-2008 22:14

Amongst the charges there is "Transfer with a required change of Port" at $85. What is that?

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vinnieg

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#104034 10-Jan-2008 16:12

Weird, I haven't been told about that with my signover

I've customer linked my number for 10 days($20 per month so round $7-10)
Asked Xnet to port my existing number to Fusion $19?

Just have to wait 6-10 days, have waited 4 so far, with no net or phone :S

I have moved across the ditch. Now residing in Melbourne as a VOIP/Video Technical Trainer/Engineer.

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Niel

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#104053 10-Jan-2008 18:23

I was not told that either, but wanted to know what it is since it is listed on the Fusion web page.

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kfella2000

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#104057 10-Jan-2008 18:50

I dont know what it is either perhaps Phil could enlighten us to satisfy our curiousity but whatever it is it obviously doesnt apply to our changeover to Xnet fusion as I think the CSR would have told us about it

Niel

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#104066 10-Jan-2008 19:37

Had a thought (yea, it does not happen often!). Perhaps that is if you are with a provider which has his own equipment in the cabinet/exchange and your connection has to be switched over to the Telecom equipment (port)?

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cokemaster

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#104067 10-Jan-2008 19:39

I'm guessing that it has something to do with the cost of having a technician go to the exchange and change the wiring configuation?

Just a guess.

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maverick

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#104070 10-Jan-2008 20:02

I will get back to you on this, I'm a simple guy and just switch Calls not Bill them so I have to confirm for you, would hate to get it wrong

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maverick

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#104153 11-Jan-2008 08:47

This is a charge that has come out of the Commerce Commision determination so it is listed as we did not want to hide any cost's, it has not yet been fully defined by the Com Com , it has been listed just to show the cost that was passed down in the determination, we belive it relates to if a Port Change is required on Naked DSL service, the actuals details of what is a port change has not been released to us but we don't belive it will be used very often at all, more to follow when we have the details

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