FYI Email down

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Forums › One New Zealand (including Vodafone, WxC, Farmside) › FYI Email down

raytaylor

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#185178 12-Nov-2015 18:30

Just had a customer call, looks like @clearnet email is down. Cant pin pop.clear.net.nz from our network or a couple of others.
Their MX records have dissappeared too so incoming mail will be getting rejected
http://mxtoolbox.com/SuperTool.aspx?action=mx%3aclear.net.nz&run=toolpage

Ray Taylor

There is no place like localhost

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jarledb

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#1427103 12-Nov-2015 18:46

Both DNS servers are up. Did someone just shut down the service out of the blue?!

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UHD

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#1427104 12-Nov-2015 18:50

@clearnet datacentre right now:

raytaylor

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#1427110 12-Nov-2015 19:17

If thats the case, i forgive them.
No one can be angry at such a cute little kitty.

Ray Taylor

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floydbloke

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#1427129 12-Nov-2015 19:36

Managed to access their (butt-ugly, 1995 vintage) web interface and send a message to my gmail account. 10 minutes on, the reply from gmail to clearnet account hasn't arrived (yet).

Edit 19:54: reply has landed.

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quickymart

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#1427168 12-Nov-2015 20:59

I think it was last updated when I was there, from memory it was circa 2004?

billgates

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#1427672 13-Nov-2015 16:51

Customer still not receiving email on clear.net.nz.

Anyone else? Can send out email.

Do whatever you want to do man.

lNomNoml

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#1427675 13-Nov-2015 16:59

floydbloke: Managed to access their (butt-ugly, 1995 vintage) web interface and send a message to my gmail account. 10 minutes on, the reply from gmail to clearnet account hasn't arrived (yet).

Edit 19:54: reply has landed.

Sounds like it's working normally then.

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CYaBro

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#1427721 13-Nov-2015 19:22

Yea had one customer email me as they couldn't email a clear.net.nz email address.
They keep getting a bounce back error and it looks like a DNS issue.

Opinions are my own and not the views of my employer.

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