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Forums › Vodafone New Zealand › Problems accessing Incapsula sites on Vodafone?


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Topic # 185652 30-Nov-2015 18:33
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Is anyone else having problems when first accessing sites protected by Incapsula on Vodafone cable (or even DSL if you can test)?

Two sites are www.bnz.co.nz and www.gcsb.govt.nz. 

When I first try loading BNZ it may take up to a minute to start loading. Since the connection to BNZ is over SSL then I am not sure the proxy would be to blame - perhaps some connection problems to Incapsula servers?

I tried the GCSB because it's another one I know in New Zealand using Incapsula.

Anyone from Vodafone could check please?




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  Reply # 1438042 30-Nov-2015 18:38
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I am in Tauranga on ADSL2 with vodafone and just tried and both worked fine for me.




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  Reply # 1438119 30-Nov-2015 20:36
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Gee I hope not, most of our public facing sites are behind Incapsula. 



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  Reply # 1438120 30-Nov-2015 20:38
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Could you please PM some of the domains so I can try to see if they present the same problem as the tow I already mentioned?




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  Reply # 1438122 30-Nov-2015 20:42
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Both sites will load eventually but very slowly




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  Reply # 1438127 30-Nov-2015 20:50
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Having the same issue with bnz.co.nz and gcsb.govt.nz as MF.
Also on VF cable, in Strathmore Park



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  Reply # 1438128 30-Nov-2015 20:52
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Ok, might be time to page @VodafoneDylan - this has been happening for a week - perhaps ten days now.




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  Reply # 1438149 30-Nov-2015 20:59
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@JaniceL as well

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  Reply # 1438152 30-Nov-2015 21:16
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Vodafone DSL, Auckland. Loads instantly.




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  Reply # 1438166 30-Nov-2015 21:23
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Almost all government sites hosed on the CWP platform are behind Incapsula. We're on a Vodafone corporate connection at work and they seem fine.




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  Reply # 1438168 30-Nov-2015 21:29
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Both sites are very slow to load on VF DSL in central Wellington

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