Ive been waiting a total of 4 hours over the last 2 days to try and talk to someone at vodafone.. what the hell is going on!! this is apauling service, having to wait 10 minutes for a csr is bad enough but yesterday i tried in my lunch hour and didnt get through, then i was prepared to sit it out after work.. 2 hours into the wait my battery died, and no charger around, typical... so i thought ill be one of the first this morning, 36 mins into it and no sign of vodafone.. god help you if you need to ring them!!!
Oh and how good are those calls when they ring you, and then tell you to wait to talk to a c.s.r! (havnt had one in a couple of months tho) you want me to do what! thats pretty rude, if the c.s.r was there waiting to speak to you that would be fine, but ringing me to put me on hold is pretty average at best..