Hi,

Since 23 Jan I have been unable to connect to Sky Mobile TV channels.   I'm using Nokia 6234 & am wondering if other people with
Nokia & maybe other brands are having same problem.    I have had the service for about 5 months & mostly it worked well.
Since 23 Jan when I try to connect I see 'Loading CNN' instead of seeing 'Loading Sky_8.sdp'  then 'No response' which makes me think Vodaphone have changed their software in some way.   It's almost like it's a broken web page link.    Sometimes I see 'we cannot recognise your number etc etc' when I push the back button.   However, the rest of Vodaphone Live works for me.   I am still able to download music tracks etc.

Needless to say I have contacted Vodaphone 777 several times.   The CSRs have been very polite but will only say that this problem is under 'investigation & diagnosis'.    After a week they have at least given me a week's credit.    The CSRs have suggested I try my sim card in another 3G phone. (which I don't have access to anyway) or phoning Nokia NZ which I prob. will do.

Last weekend I visited two My Mobile shops and the very helpful staff confirmed for me that it was not just my Nokia having this problem.   One guy used his slider phone a Nokia 6288? and got the same 'no response' error message I get.    The lady at the other My Mobile Shop said she'd had another Nokia owner with the identical problem to mine.    Interestingly, she was still able to connect to sky mobile tv using her personal phone make /model unknown.    So it seems that the problem may be with some or all Nokia models and maybe other phones.

As I'm not holding my breath waiting for Vodaphone to contact me I'm going to visit a couple more My Mobile shops & ask the staff if they can get onto Sky Mobile TV with their Nokia or other phones.

So, if anyone can throw some light onto this I'd be grateful.

Thanks!

Amiga