If anyone else is really angry about this deplorable product and lack of service by Vodafone and want to do something about it collectively, please respond to this message. Vodafone do not know how to fix it. Either we get MySky back ( which is not the new technology we were promised) or we get the new fibre capable Sky STB when it is available. We still demand the discounts promised in the Vodafone contract. Meanwhile, take my advice - choose a different ISP and stick with MySky.