[WXC/VFX] Call forwarding not reachable problem.

Forums › One New Zealand (including Vodafone, WxC, Farmside) › [WXC/VFX] Call forwarding not reachable problem.

wmoore

510 posts

Ultimate Geek

#19093 5-Feb-2008 10:28

Hi

At the moment I have my VFX set up here in the UK. For my call forwarding not reachable I have put in my UK cellphone number
including the country code of course. But when I ring my VFX number from a landline here (006499503061) to test it (VFx is turn off)
I get a nice lady from Telecom NZ telling me that they can not connect the call.

Any ideas

Thanks.

"In the end, it's not the years in your life that count. It's the life in your years." -
-- Abraham lincoln

maverick

3594 posts

Uber Geek

Trusted

WorldxChange

#108671 5-Feb-2008 13:20

Hi Warrick,

Actually I don't see any calls to your number at all, so we didn't get the call for call forward unreachable to kick in, I would first check to see if you can ring your number at all which I don't think you would be able to, you would then need to log a fault with your Phone provider there who should then chase it up for you.

Yes I am a employee of WxC (My Profile) ... but I do have my own opinions as well

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ajobbins

5052 posts

Uber Geek

Trusted

#108708 5-Feb-2008 15:21

wmoore: ... But when I ring my VFX number from a landline here (006499503061) to test it (VFx is turn off)
I get a nice lady from Telecom NZ telling me that they can not connect the call...

Is '00' the international access code for the UK?

It is for New Zealand, but alot of countries are different (Ie. AU is '0011', USA is '011' etc). I don't know what the UK's one is. Perhaps try it from a GSM phone as +649xxxxxxx

wmoore

510 posts

Ultimate Geek

#108806 5-Feb-2008 22:34

Problem solved.

It seems that in the voice portal you need to put + then the country code etc. (not 0044...)

all is working.

"In the end, it's not the years in your life that count. It's the life in your years." -
-- Abraham lincoln