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Forums › One NZ (including Farmside) › Call for help - anyway to change plan quicker?
jbard

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#191099 23-Jan-2016 13:20
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Hey guys

 

 

 

I have just moved into a new flat and I thought we were on unlimited broadband but we have just discovered we are only on the 80GB plan and have used all of the allowance. 

 

We went online to upgrade to unlimited but it won't be changed over until Feb 1st which is going to cost me a small fortune at $2/GB overage.

 

 

 

I know it is a massive ask but is their anyway to move plans quicker or temporarily increase or allowance for this month?

 

 

 

Thanks

 

Jarrad 

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sidefx
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  #1477315 23-Jan-2016 13:24
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I think most ISPs will change you straight away if you ring up and plead your case. Hopefully one of the vodafone peeps here can help, but have you tried ringing them?




"I was born not knowing and have had only a little time to change that here and there."         | Octopus Energy | Sharesies
              - Richard Feynman



johnr
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  #1477349 23-Jan-2016 14:46
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This is one of my parents places I wrote the ad on Trademe and it was advertised on Trademe with 80GB data cap

johnr
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  #1477351 23-Jan-2016 14:51
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I have done the change online and it will go unlimited on 1/2/2016



johnr
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  #1477352 23-Jan-2016 14:53
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sidefx: but have you tried ringing them?



Ringing Vodafone? He can't I am the only one authorised to make changes to the account

johnr
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  #1477360 23-Jan-2016 15:14
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OK change is complete to unlimited as of now

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