This seems to be worse than the krapi cable issue. I don't have slow down's, I just get complete disconnection. Most commonly noticed in the evenings, and lately on hot days. Don't know if this should cause an issue but the correlation is definitely noticeable.
Fault logged in early January. Tech visited bit couldn't find any fault inside the house or as far as the box on the outside of the house. Said something about requesting a truck to look at the pole but I don't know if one ever turned up.
Reopened the job again yesterday after a few more calls. Came home to yet another collection of flashing lights and lack of connection. Called up to add this info to the job. CSR wasn't overly interested until I explained that I wanted the extra info noted to add to my case.
This is getting highly frustrating now. I pay for a service, I expect it to work. If it doesn't work, I expect the problem to be located and worked on until resolved. Is this unrealistic?
It's probably harder to figure out when it worked for the tech last time, but given how long it takes to get a tech to actually turn up, it's not something you can plan in advance.