Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


4 posts

Wannabe Geek


Topic # 191963 22-Feb-2016 19:12
Send private message

Hi,

 

I am in need of your help to solve a problem.

 

I have a new Vodafone Huawei HG659.

 

My landlord has Orcon Broadband line and she has given a Network port in our unit/apartment. I connected HG659 with that network port and all my devices can successfully connect to HG659. The problem is, none of my devices can access the internet.

 

When I connect laptop directly to the port through network cable; it works perfectly fine. It obviously shows that internet is available at the port but the router wouldn't let it through.

 

I have tried to reset to the router and done all sort of things and read many posts here but couldn't fix the issue. Is the HG659 locked with vodafone network or there is some other issue.

 

I shall appreciate your expert advice to fix the issue. Please be patient to explain coz I am not an IT or network expert.

 

Ciao :)


Filter this topic showing only the reply marked as answer View this topic in a long page with up to 500 replies per page Create new topic
 1 | 2
26749 posts

Uber Geek
+1 received by user: 6243

Moderator
Trusted
Biddle Corp
Lifetime subscriber

  Reply # 1497247 22-Feb-2016 19:14
Send private message

What WAN settings do you have in the HG659?

 

 


1492 posts

Uber Geek
+1 received by user: 559


  Reply # 1497251 22-Feb-2016 19:21
One person supports this post
Send private message

HG659 is not locked. You probably haven't set it up properly.

19282 posts

Uber Geek
+1 received by user: 2600
Inactive user


  Reply # 1497323 22-Feb-2016 20:04
Send private message

DarkShadow: HG659 is not locked. You probably haven't set it up properly.


+1 and not related to Vodafone

536 posts

Ultimate Geek
+1 received by user: 154


  Reply # 1497734 23-Feb-2016 11:50
2 people support this post
Send private message

You have to set the router up to work with the network connection you've been supplied with.

 

Here's a basic outline of what you'll need to do, (I can't be too specific as I'm not familiar with the router!)

 

 

 

1 - Reboot both the PC and the router.

 

2 - Connect the PC network port to one of the 'LAN' ports on the router.

 

3 - Login to the router web management page. Open a browser and enter 192.168.1.1  Username/password will be vodafone/vodafone or user/user or admin/admin (or similar)

 

4 - Find the 'Internet Setup' or 'WAN Setup' (or similar) You want to set this to 'Ethernet' as the connection and 'Automatic - DHCP' for the configuration. Save these settings.

 

5 - Login to the management interface again and change the login password to something different (and stronger!)

 

6 - Now connect an ethernet cable from the provided (Orcon) network port to the 'WAN' port on the router.

 

7 - Reboot the router and you should be good to go.

 

 

 

There are other things should do too like set up the wireless security. That can be done from the web management pages as well. Use WPA2 - PSK with a strong password.


736 posts

Ultimate Geek
+1 received by user: 336

Trusted

  Reply # 1497761 23-Feb-2016 12:28
One person supports this post
Send private message

tangerz:

 

You have to set the router up to work with the network connection you've been supplied with.

 

Here's a basic outline of what you'll need to do, (I can't be too specific as I'm not familiar with the router!)

 

 

 

1 - Reboot both the PC and the router.

 

2 - Connect the PC network port to one of the 'LAN' ports on the router.

 

3 - Login to the router web management page. Open a browser and enter 192.168.1.1  Username/password will be vodafone/vodafone or user/user or admin/admin (or similar)

 

4 - Find the 'Internet Setup' or 'WAN Setup' (or similar) You want to set this to 'Ethernet' as the connection and 'Automatic - DHCP' for the configuration. Save these settings.

 

5 - Login to the management interface again and change the login password to something different (and stronger!)

 

6 - Now connect an ethernet cable from the provided (Orcon) network port to the 'WAN' port on the router.

 

7 - Reboot the router and you should be good to go.

 

 

 

There are other things should do too like set up the wireless security. That can be done from the web management pages as well. Use WPA2 - PSK with a strong password.

 

 

 

 

Agree with all that, and the admin password is here in this FAQ http://help.vodafone.co.nz/app/answers/detail/a_id/24560/

 

 

 

Make sure your HG659 is running the firmware version ending in "20". Upgrade info here http://help.vodafone.co.nz/app/answers/detail/a_id/24400/


536 posts

Ultimate Geek
+1 received by user: 154


  Reply # 1497778 23-Feb-2016 12:34
One person supports this post
Send private message

Thanks Dylan. I wasn't sure what the login setup was for the router. If it has been reset though, (as mentioned in the OP) would those login details still be the same or would they have been reset to default?

 

 


736 posts

Ultimate Geek
+1 received by user: 336

Trusted

  Reply # 1497799 23-Feb-2016 12:56
One person supports this post
Send private message

tangerz:

 

Thanks Dylan. I wasn't sure what the login setup was for the router. If it has been reset though, (as mentioned in the OP) would those login details still be the same or would they have been reset to default?

 

 

 

 

 

 

The admin password has probably not been changed. If it has, you can factory reset the modem to default settings using the button on the back of the modem. Then start it up again, check the firmware you're using, and use the default admin password for that firmware. Then update the firmware if you're not on version 20.

 

 

 

Factory resetting the modem does not restore the firmware to an earlier version.


235 posts

Master Geek
+1 received by user: 51


  Reply # 1497806 23-Feb-2016 12:59
2 people support this post
Send private message

Not sure anyone has read the OP correctly. It sounds like the objective is to use the HG659 just as a switch - their landlord will have their router connecting to the Orcon Broadband service.

 

Two suggestions from me - plug the cable coming from network port in to one of the LAN ports in the HG659, not the WAN Port. Also disable DHCP on the HG659, you want the ip address allocation to come from your landlords router.


235 posts

Master Geek
+1 received by user: 51


  Reply # 1497807 23-Feb-2016 13:02
One person supports this post
Send private message

Though re-reading it I can see how it is misleading.

 

The "When I connect laptop directly to the port through network cable; it works perfectly fine." indicates to me that they are being supplied an ethernet connection from the landlords router, not a line with broadband on it.


736 posts

Ultimate Geek
+1 received by user: 336

Trusted

  Reply # 1497810 23-Feb-2016 13:07
One person supports this post
Send private message

xontech:

 

Not sure anyone has read the OP correctly. It sounds like the objective is to use the HG659 just as a switch - their landlord will have their router connecting to the Orcon Broadband service.

 

Two suggestions from me - plug the cable coming from network port in to one of the LAN ports in the HG659, not the WAN Port. Also disable DHCP on the HG659, you want the ip address allocation to come from your landlords router.

 

 

 

 

Yeah, but then all devices would be on the same LAN as the other tenants in the house, which could be a good or a bad thing. Potentially amusing if they have airplay speakers you want to play music through.

 

Someone here previously had some airplay speakers on our staff wifi that I would sometimes play music to. No idea if they were even in this building. I guess they noticed 'cause they ended up adding a password.


235 posts

Master Geek
+1 received by user: 51


  Reply # 1497814 23-Feb-2016 13:09
One person supports this post
Send private message

Agree Dylan, but not sure how it would work (easily) with using the WAN port connecting to the landlords network? For one thing they'd have to set up all the routing etc on the landlords router to deal with their subnet.


536 posts

Ultimate Geek
+1 received by user: 154


  Reply # 1498127 23-Feb-2016 21:21
One person supports this post
Send private message

xontech:

 

Not sure anyone has read the OP correctly. It sounds like the objective is to use the HG659 just as a switch - their landlord will have their router connecting to the Orcon Broadband service.

 

Two suggestions from me - plug the cable coming from network port in to one of the LAN ports in the HG659, not the WAN Port. Also disable DHCP on the HG659, you want the ip address allocation to come from your landlords router.

 

 

 

 

Definitely DON'T do this. It will place you on the same LAN with all your other neighbors with them having access to anything connected to your router, (and you to anything they have connected!)

 

The setup you want is like this:

 

 

with the external router being the landlords router and the internal router being your router.

 

This setup is the one I outlined in my first post. However just posting now I realize there's one additional thing you will probably have to do which is to change the IP address range of your router. It is currently in the 192.168.1.xxx range and there's a good chance this is the same range as your landlords router. Since you don't want the same address range on both the WAN side and the LAN side of your router, add these steps to my earlier post:

 

 

 

5a - Find the 'LAN Setup' or 'Router Address' (or similar) page. Change the address from 192.168.1.1 to 192.168.5.1 (could be anything 2-254. I just randomly chose 5)

 

5b - Reboot router and computer.

 

5c - Login to the router at the new address of 192.168.5.1 The password is whatever you set in step 5.

 

 

 

 


536 posts

Ultimate Geek
+1 received by user: 154


  Reply # 1498144 23-Feb-2016 21:43
One person supports this post
Send private message

xontech:

 

Agree Dylan, but not sure how it would work (easily) with using the WAN port connecting to the landlords network? For one thing they'd have to set up all the routing etc on the landlords router to deal with their subnet.

 

 

No other routing should be necessary if setup as I posted above. The WAN port of the OP's router is simply seen as a DHCP client by the landlords router (just like the PC was). The only time that you may have trouble is if the OP, (or some application he uses) is trying to initiate access to his internal LAN from the internet. For all traffic initiated from within his own LAN network there should be no problem.


235 posts

Master Geek
+1 received by user: 51


  Reply # 1498154 23-Feb-2016 22:07
Send private message

Yep, agree with all that you have posted. It will be double NAT, but that shouldn't be a problem.

Mad Scientist
18695 posts

Uber Geek
+1 received by user: 2379

Trusted
Lifetime subscriber

  Reply # 1498164 23-Feb-2016 22:21
Send private message

Why is this on Vodafone section? Not Orcon? ok following the plot ... thickens ...


 1 | 2
Filter this topic showing only the reply marked as answer View this topic in a long page with up to 500 replies per page Create new topic

Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Targus set sights on enterprise and consumer growth in New Zealand
Posted 13-Aug-2018 13:47


Huawei to distribute nova 3i in New Zealand
Posted 9-Aug-2018 16:23


Home robot Vector to be available in New Zealand stores
Posted 9-Aug-2018 14:47


Panasonic announces new 2018 OLED TV line up
Posted 7-Aug-2018 16:38


Kordia completes first live 4K TV broadcast
Posted 1-Aug-2018 13:00


Schools get safer and smarter internet with Managed Network Upgrade
Posted 30-Jul-2018 20:01


DNC wants a safer .nz in the coming year
Posted 26-Jul-2018 16:08


Auldhouse becomes an AWS Authorised Training Delivery Partner in New Zealand
Posted 26-Jul-2018 15:55


Rakuten Kobo launches Kobo Clara HD entry level reader
Posted 26-Jul-2018 15:44


Kiwi team reaches semi-finals at the Microsoft Imagine Cup
Posted 26-Jul-2018 15:38


KidsCan App to Help Kiwi Children in Need
Posted 26-Jul-2018 15:32


FUJIFILM announces new high-performance lenses
Posted 24-Jul-2018 14:57


New FUJIFILM XF10 introduces square mode for Instagram sharing
Posted 24-Jul-2018 14:44


OPPO brings advanced technology to the smartphone market with new device
Posted 24-Jul-2018 09:20


Hawaiki Transpacific cable ready-for-service
Posted 20-Jul-2018 11:29



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.