Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




43 posts

Geek
+1 received by user: 3


Topic # 191993 23-Feb-2016 14:00
Send private message

Hi

 

I want to find out what is the current lead time to get a cable install done?

 

My parents just moved into a house that has cable in the area and there is a cable box on the outside of the home, however calling Vodafone they first told them you do not have cable in you are. but after insisting they found out there is cable, now they telling them they have to wait a month to get it installed?

 

When I got my cable installed about a year ago it was within two weeks, and that include putting a cable to the house.

 

They can get ADSL active within two weeks why not cable if there is a cable already to the property.

 

 

 

I would hate to call, stay on hold for hours and talk to another person just to tell me there is no cable in the area.

 

EDIT: Area is Newland, Wellington

 

 

 

Thanks

 

C

 

 


Create new topic
4010 posts

Uber Geek
+1 received by user: 2196

Lifetime subscriber

  Reply # 1497855 23-Feb-2016 14:17
Send private message

In my case it took less than a week (3 years ago with an existing cable connection in Island Bay).

 

You don't specify where your own cable connection is, but presumably you are aware of ongoing current problems with cable (Krapi cable congestion).

 

Is fibre an option for your parents? 

 

Newlands was due to have fibre by 2016.





Sideface




43 posts

Geek
+1 received by user: 3


  Reply # 1497858 23-Feb-2016 14:24
Send private message

Hi.

I live across the road from my parents new house.

No fiber is no available yet. Would love to move to fiber.

So would the issues in Kapit delay any new installs.

C

 
 
 
 


Try Wrike: fast, easy, and efficient project collaboration software
4010 posts

Uber Geek
+1 received by user: 2196

Lifetime subscriber

  Reply # 1497871 23-Feb-2016 14:44
Send private message

Back in 2013, UFB was promised for "some areas in" Newlands by June 2016.

Presumably you have checked the Chorus Broadband Capability Map.

I don't imagine that "new" cable installs would be effected by the congestion issue.

 

Try not to sign any contracts longer that 12 months - fibre could be close.





Sideface


254 posts

Ultimate Geek
+1 received by user: 4


  Reply # 1497874 23-Feb-2016 14:48
Send private message

I moved house from Strathmore to Miramar at the start of Feb.
I contacted Vodafone in mid Jan to book the move and only got connected on the 19th.

From what I've been told, it's due to tech availability.

Note: it's a cable to cable move.



43 posts

Geek
+1 received by user: 3


  Reply # 1497876 23-Feb-2016 14:49
Send private message

HI,

 

 

 

I have checked the chorus site, and we are only due to get Fiber by Jun/Jul 17 (Griffiths Grove, Newlands)

 

I know it was planned for 2016, but got updated late last year.

 

I may just try and call again. really frustrating. :(

 

 

 

C


558 posts

Ultimate Geek
+1 received by user: 110


  Reply # 1498070 23-Feb-2016 20:14
Send private message

Sideface:

 

Try not to sign any contracts longer that 12 months - fibre could be close.

 

 

Unless you want to stay with Vodafone in which case it will not make a difference as you are in a cable zone obviously.


558 posts

Ultimate Geek
+1 received by user: 110


  Reply # 1498072 23-Feb-2016 20:15
Send private message

fastie81: 
So would the issues in Kapit delay any new installs.

 

There aren't that many/any issues in Kapiti as far as I know now - it seems mostly isolated to those unfortunate people in Island Bay...


361 posts

Ultimate Geek
+1 received by user: 27


  Reply # 1498085 23-Feb-2016 20:26
Send private message

I signed up for cable for my mum 1st December 2015 installed 15 Feb 2016, the guy did say normally 3 weeks lead time for wellington

BDFL - Memuneh
60294 posts

Uber Geek
+1 received by user: 11345

Administrator
Trusted
Geekzone
Lifetime subscriber

  Reply # 1498105 23-Feb-2016 20:57
Send private message

fastie81: I live across the road from my parents new house.

 

Sounds good. But we still don't know what area...







43 posts

Geek
+1 received by user: 3


  Reply # 1498109 23-Feb-2016 21:02
Send private message

freitasm:

Sounds good. But we still don't know what area...



Hi.
I have mentioned it before and gave the street name.
Griffiths Grove, Newlands, Wellington.

Thanks
C



43 posts

Geek
+1 received by user: 3


  Reply # 1498112 23-Feb-2016 21:04
Send private message

Stu1: I signed up for cable for my mum 1st December 2015 installed 15 Feb 2016, the guy did say normally 3 weeks lead time for wellington


Sounds like that maybe the time frames. Silk see if they can give them ADSL until they can get the cable install done

C

361 posts

Ultimate Geek
+1 received by user: 27


  Reply # 1498129 23-Feb-2016 21:21
Send private message

I actually asked that but they said no, but she did already have the old telstra tv through  Vodafone TV, the guys are full on its not Chorus that does teh cable, the guy said he was doing 9 to 10 hour days without lunch breaks


Create new topic



Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Stuff takes 100% ownership of Stuff Fibre
Posted 24-May-2018 19:41


Exhibition to showcase digital artwork from across the globe
Posted 23-May-2018 16:44


Auckland tops list of most vulnerable cities in a zombie apocalypse
Posted 23-May-2018 12:52


ASB first bank in New Zealand to step out with Garmin Pay
Posted 23-May-2018 00:10


Umbrellar becomes Microsoft Cloud Solution Provider
Posted 22-May-2018 15:43


Three New Zealand projects shortlisted in IDC Asia Pacific Smart Cities Awards
Posted 22-May-2018 15:14


UpStarters - the New Zealand tech and innovation story
Posted 21-May-2018 09:55


Lightbox updates platform with new streaming options
Posted 17-May-2018 13:09


Norton Core router launches with high-performance, IoT security in New Zealand
Posted 16-May-2018 02:00


D-Link ANZ launches new 4G LTE Dual SIM M2M VPN Router
Posted 15-May-2018 19:30


New Panasonic LUMIX FT7 ideal for outdoor: waterproof, dustproof
Posted 15-May-2018 19:17


Ryanair Goes All-In on AWS
Posted 15-May-2018 19:14


Te Papa and EQC Minecraft Mod shakes up earthquake education
Posted 15-May-2018 19:12


Framing Facebook: It’s not about technology
Posted 14-May-2018 16:02


Vocus works with NZ Police and telcos to stop scam calls
Posted 12-May-2018 11:12



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.