Hi

I want to find out what is the current lead time to get a cable install done?

My parents just moved into a house that has cable in the area and there is a cable box on the outside of the home, however calling Vodafone they first told them you do not have cable in you are. but after insisting they found out there is cable, now they telling them they have to wait a month to get it installed?

When I got my cable installed about a year ago it was within two weeks, and that include putting a cable to the house.

They can get ADSL active within two weeks why not cable if there is a cable already to the property.

I would hate to call, stay on hold for hours and talk to another person just to tell me there is no cable in the area.

EDIT: Area is Newland, Wellington

Thanks

C