[WXC/VFX] WXC Broadband Connection Problem.

Forums › One NZ (including Farmside) › [WXC/VFX] WXC Broadband Connection Problem.

kon

10 posts

Wannabe Geek

#19355 13-Feb-2008 18:27

Hi all.

I recently (last week) switched my broadband service from Woosh to WXC on the HSI River Plan. However, ever since I have been connected, My down Stream connection have never exceeded 1Mbps and the up stream is usually at 165 kbps. Is everyone having these connection problems at the moment? I am living in the manukau area. I emailed the help desk with my connection problems 2 days ago, but haven't gotten any reply back.

These are some of my connection data for the last few days.

Thanks.

Detruire

1788 posts

Uber Geek
+1 received by user: 84

#110476 13-Feb-2008 19:56

Same modem, settings, line?
Looks like you've got a pad port.

rm *

kon

10 posts

Wannabe Geek

#110485 13-Feb-2008 20:25

Yeah, the settings and the modems are the same, those were connections of 2 different days.

Detruire

1788 posts

Uber Geek
+1 received by user: 84

#110486 13-Feb-2008 20:33

I was meaning between Woosh and Xnet. And I'm not including username/password as settings.

rm *

hpj2007

117 posts

Master Geek
Inactive user

#110491 13-Feb-2008 20:49

Try forcing it to use G.Dmt rather than ADSL2+.

kon

10 posts

Wannabe Geek

#110520 14-Feb-2008 00:58

Detruire: I was meaning between Woosh and Xnet. And I'm not including username/password as settings.

The settings were set according to the setup letter I received from xnet

hpj2007: Try forcing it to use G.Dmt rather than ADSL2+.

The default setting I had one before was MultiMode, but the connections were quite bad, that's why I changed to ADSL2+ modulation to see whether it would be better or not, but there's no difference, I guess I will try G.Dmt modulation to see if there're any improvements.