Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


DarthKermit

5346 posts

Uber Geek

Trusted

#193562 15-Mar-2016 11:32
Send private message

I just about had a heart attack when the latest bill arrived by email last evening. $791.65

 

After a phone call to the nice CSR, she knocked $595.97 off of the bill. For some reason we've been billed for the HomeHub twice, an Early Termination Fee and a couple of other double ups.

 

The only charge left that I was a bit unsure about works out to be $14.95, which I figure was for Modem postage and handling fee (we got a new HomeHub for our UFB connection in Feb).

 

My question is: Is it normal to be charged a modem delivery fee?

 

Cheers.


Create new topic
dylanp
836 posts

Ultimate Geek

Trusted

  #1513623 15-Mar-2016 11:43
Send private message

Sorry for the confusion, good to hear it was sorted easily but of course shouldn't have happened in the first place.

 

Yes, $14.95 modem delivery fee is normal. That's charged to new customers as well.


Create new topic





News and reviews »

HP Unveils Broadest Consumer Portfolio of AI-Enhanced Laptops
Posted 3-Mar-2024 18:09


Samsung Tab S9 FE Review
Posted 3-Mar-2024 18:00


Norton Genie Review
Posted 3-Mar-2024 17:57


Synology Introduces BeeStation
Posted 23-Feb-2024 14:14


New One UI 6.1 Update Brings Galaxy AI to More Galaxy Devices
Posted 23-Feb-2024 10:50


Amazon Echo Hub Available in New Zealand
Posted 23-Feb-2024 10:40


InternetNZ Releases Internet Insights 2023
Posted 20-Feb-2024 10:31


Seagate Adds 24TB IronWolf Pro Hard Drives for Multi-user Commercial and Enterprise RAID Storage Solutions
Posted 19-Feb-2024 16:54


Seagate Skyhawk AI 24TB Elevates Edge Security Capacity and Performance
Posted 9-Feb-2024 17:18


GoPro Releases Quik Desktop App for macOS and Introduces Premium+ Subscription Tier
Posted 9-Feb-2024 17:14


Ring Introduces New Ring Battery Video Doorbell Pro
Posted 9-Feb-2024 16:51


Galaxy AI Transforms the new Galaxy S24 Series
Posted 18-Jan-2024 07:00


D-Link launches AI-Powered Aquila Pro M30 Wi-Fi 6 Mesh Systems
Posted 17-Jan-2024 20:02


Newest LG 4K Lifestyle Projector Doubles as Art Objet
Posted 9-Jan-2024 15:50


More LG Smart TV Owners Set To Enjoy the Latest webOS Upgrade
Posted 9-Jan-2024 15:45



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.