MMS "Generic Network Failure"

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Indio

153 posts

Master Geek
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#193685 20-Mar-2016 15:06

I haven't been able to send MMS through Vodafone for a a few days now on an HTC-M8: I get the error :Generic Network Failure", yet when I check the network status there's no notice of any "network" failure.

Any suggestions gratefully accepted...it's becoming a pain in the proverbial!!

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#1516444 20-Mar-2016 15:20

@Indio Have you tried same SIM card in another handset?

I have just tested sending a MMS / PXT from my number to my number and it went thru fine

Indio

153 posts

Master Geek
+1 received by user: 2

#1516453 20-Mar-2016 15:54

Tried the same sim card on another M8 with the same result, sending to an S5. Tried sending an MMS from the S5 to the M8 and it says Mobile data not activated (on the S5) - even though it is.

PS: There's 6.8GB and 7GB of data available on each phone respectively.

PPS: Now the MMS appears on the S5, but when I tried to download it, I get a meaasgae: "Currently unable to download. Please try again later"

johnr

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#1516456 20-Mar-2016 16:04

MMS does not use included data bundles they are charged per message

Edit: Use the reset APN settings

Indio

153 posts

Master Geek
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#1516460 20-Mar-2016 16:23

I'm guessing you meant charged per message? Ok, so I don't use MMS much, except when I send SMS to multiple receivers now and then, and our total charged for our 6 connections for Pxt is less than $1...what else could be causing the problem? It looks like there's a problem with connecting to the server..?

johnr

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#1516465 20-Mar-2016 16:33

Reset APN settings back to default

Indio

153 posts

Master Geek
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#1516528 20-Mar-2016 17:59

No joy...same problem.

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johnr

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#1516545 20-Mar-2016 18:24

OK is your handset attached to 3G or 4G when they are failing to send?

Indio

153 posts

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#1516553 20-Mar-2016 18:34

johnr

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#1516559 20-Mar-2016 18:41

Try locking handset to 3G and try

johnr

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#1516611 20-Mar-2016 20:48

@Indio What happened?

quickymart

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#1516650 20-Mar-2016 21:21

Whatsapp might be a better option? That one uses your data and doesn't charge per message.

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Indio

153 posts

Master Geek
+1 received by user: 2

#1516661 20-Mar-2016 21:52

quickymart:

Whatsapp might be a better option? That one uses your data and doesn't charge per message.

Thank you for your advice: have downloaded it and will have a play with it...

Indio

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Master Geek
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#1516663 20-Mar-2016 21:53

johnr: @Indio What happened?

Sorry John - had to go to dinner. Will try your suggestion in the morning and post the result.

Thank you for your help...

Indio

153 posts

Master Geek
+1 received by user: 2

#1516711 21-Mar-2016 09:13

johnr: @Indio What happened?

Ok: locked it to 3G but still no joy. Following error message was generated and displayed:

MMS_ERROR_S107 : cdma-

>falseConnection to http://172.30.38.3:8080 refused org.apache.http.conn.HttpHostConnectException: Connection to http://172.30.38.3:8080 refused, please contact support

mmsc:http://pxt.vodafone.net.nz/pxtsend-proxy.172.30.38.3-port:8080-user:-pwd:null

Android: 6.0 - SDK : 23

(mccmnc: 53001 null)

Indio

153 posts

Master Geek
+1 received by user: 2

#1517114 21-Mar-2016 18:03

Any ideas johnr?

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