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21 posts

Geek


# 19503 19-Feb-2008 20:01
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Hi

I use to be on wXc broadband (River) and loved the speeds I was getting which typically was around 3.5MB for downloads.

Now I have changed over to Fusion and my downloads are at 61kps.

Am I supposed to change settings on my modem or something?

Thank you.
Roger

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WorldxChange

  # 111667 19-Feb-2008 20:03
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no you should not, ring the help desk and they can take a look for you




Yes I am a employee of WxC (My Profile) ... but I do have my own opinions as well Wink

             

https://www.facebook.com/wxccommunications

157 posts

Master Geek


  # 111697 19-Feb-2008 21:51
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My Fusion Download speed is 7.65Mbps but the Upload is 34.8kbps !! previously upload was around 700kbps . During the test noting downloading or uploading, no one was on the phone. First time noticed very slow upload speeds with Fusion.

 
 
 
 


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Master Geek

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  # 111772 20-Feb-2008 08:11
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Hello prisk,

Most likely what has happened is your cap has not been set correctly and your connection is limited (happens more times than we like due human error in setting up the account). If you could PM me your username or account number i can check this and correct it to the cap you requested (also include cap you wanted in PM).




Nicholas Cuc

Network Support
WorldxChange Communications
www.xnet.co.nz





21 posts

Geek


  # 111782 20-Feb-2008 08:49
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Thank you. WxC staff kindly fixed this small error for me overnight sometime while I was sleeping. I was surprised because I thought their helpdesk was only open  8am-8pm.

Thanks WxC! Laughing Now I am full-speed ahead again. Yeehaa! Cool

Roger

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Master Geek


  # 111845 20-Feb-2008 13:42
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My upload speed came to normal after 11am today, now I have 725kbps.
Thanks Nicholas for the PM support.


157 posts

Master Geek


  # 111934 20-Feb-2008 20:30
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Update - my upload speed went down to 34kbps again tonight and cannot use VFX through Fusion! however I have TCNZ broadband I've patch the VFX through there and this works fine. Any one els yapping on the phone having issues?


low upload speeds


xnet speed test

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Lifetime subscriber

  # 111937 20-Feb-2008 20:46
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Looks like this issue has not been resolved yet, a router reset should fix it:
http://www.geekzone.co.nz/forums.asp?ForumId=65&TopicId=18803




Chorus has spent $1.4 billion on making their xDSL broadband network faster and even more now as they are upgrading their rural Conklins. If your still stuck on ADSL or VDSL, why not spend $195 on a master filter install to make sure you are getting the most out of your connection?
I install - Naked DSL, DSL Master Splitters, VoIP, data cabling and general computer support for home and small business.
Rural Broadband RBI installer for Ultimate Broadband and Full Flavour

 

Need help in Auckland, Waikato or BoP? Click my email button, or email me direct: [my user name] at geekzonemail dot com


 
 
 
 


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Master Geek


  # 111942 20-Feb-2008 21:04
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Oh this is a known issue? Yea, router reset worked for me, thanks coffeebaron

may be I should schedule auto reboot of my router every day, this will keep my other half happy so that I can do my experiments Smile

good speed

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  # 111966 20-Feb-2008 22:34
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I know of this happening only twice to me in the few months they have had the issue.  For me my upload got dropped to about 110kbps which is still fine for VFX.  It is February, I would hope that the issue gets resolved soon.  Xmas is long gone, almost Easter!  (Not complaining, just fishing for an update from XNet.)




You can never have enough Volvos!




21 posts

Geek


  # 112153 21-Feb-2008 21:16
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Just as a matter of interest for anybody reading this thread who are considering swapping ISP's to WxC, now that the tech guys have fixed my connection for me, my download speed is just in excess of 6MB - compared that to my old Ihug's full speed connection I was getting approx 3.5MB.

Woohoo, go WxC! Cool I am your latest ardent fan...

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  # 112261 22-Feb-2008 11:26
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I know this is a bit OT, but how does one get access to that particular xnet speedtest version/app?
I used to get that, but now when I do a speedtest from the xnet site, I get the Ockla speedtest (similar to speedtest.net one)



21 posts

Geek


  # 112262 22-Feb-2008 11:47
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shermanp: how does one get access to that particular xnet speedtest version/app?


http://speedtest.xport.co.nz/

341 posts

Ultimate Geek
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  # 112263 22-Feb-2008 12:02
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Thanks for that. i find that test fsr more informative than the Ockla one.

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